Hello,We did go to contract with [redacted] , actually we are not sure who the contract is with The house is a cape cod house and [redacted] , was outisde as we measured the house, runs of gutters We gave them a price and waited to see if they would go with is after getting other estimates They contacted us stating we were the most professional BUT needed us to drop the price hundreds of dollars, to match other prices, which we STUPIDLYwe did [redacted] or whome ever lives at the house, Knowingly new there was an issue with the screen door, as I was never told there was, never entered the front door to see there was an issue and showed the homeowners our system outside, in the driveway FOR THE RECORD and job that should have taken 3-hours in complete installation turned into a complete nightmare Not only were we on site all day, but we also explained and installed a maintenance free gutter system, in the front , that would allow their old door to work, as well as have the gutters maintenance free as promised The factual ting is, we installed a system on their neighbors house, and other jobs with in a mile radius We expressed to [redacted] , or whom ever sent us emails, that EXISTING CONDITIONS ON A HOUSE, are not our responsibility, but the responsibility of the Home owner to bring to our attention, maybe that is why they never let us enter the front door, and met us out side, a pre-determined game plan , possibly ?? who knowsAt the conclusion of the job we explained all the options and the details that we did At that point we expressed or thought all was ok [redacted] or someone called my mobile phone , yelling and screaming at me, that I was unprofessional, I told [redacted] or whom ever it was, that we did a GREAT job, we installed maintenance free system, and the issue was not ours, but an existing condition that there screen door did NOT allow a large gutter to work I asked why this was not mentioned, in the beginning, and I was told that I should have KNOWN that they had a faulty door ? I asked how would I know , am I the one that enters their house ? am I the one that lives there ? Am I the one that KNEW their door hit the bottom of the gutter ?? SIMPLY NO, I did not IN being in business over years, I knew the game that was being played I them offered a courtesy discount of $150, and asked to get paid [redacted] or whom eve it was on the phone said, MY lady is handling the payment and we will let you know I have an email trace of all conversations for the record [redacted] or whom ever it was , decided upon themselves to stop communication with me and simply send in a check for a balance that WAS NOT AGREED upon and $less, then the agreed , signed contract We gave them a leaffree system, we installed all day on their house , (loosing money for a one day install) I have to stand up for my workers and my business, to solve this problem I will accept $150, as a final payment and close out this case, as the balance is still $300, plus interest The fact that the client took it upon themselves to Chop us down with price, to know that their Screen doors rubbed and hit the older gutters, and then took it upon them selves to send in a payment $less, is just nothing more then terrible, especially when they we offered, over email, another discount [redacted] , or whom ever it was , took it upon themselves to hold up $because they wanted to get a new storm door out of the deal, and to me, that is terrible Leaffree DID NOT walk away from the job, we got extra and more material to remedy the situation, we worked on the site for hours, we explained what we did and why, we expressed that this was nothing we did on purpose, BUT simply faulty doors that were on the house, we Discounted our original price, we ran out extra leader pipes, we got yelled at over the phone and insulted, and then we got SHORT changed $300, because that is what THEY wanted to do If we do not get some type of additional settlement, then out of principal alone, we will have to Sue, and put a mechanics lien on the property, as we have gone above and beyond on this The complaint with the Revdex.com is nothing more then further insult to injury , as for reasons mentioned above, this is nothing more then a client wanting things for freeand them deciding what they want to pay, not what the contract and work that was done
I reviewed the response from the business owner and we came to an agreementBefore finalizing the agreement I request a revised invoice from them and also a copy of my warrantyIt's almost days and I have yet receive my request
Hello,We did go to contract with [redacted] , actually we are not sure who the contract is with The house is a cape cod house and [redacted] , was outisde as we measured the house, runs of gutters We gave them a price and waited to see if they would go with is after getting other estimates They contacted us stating we were the most professional BUT needed us to drop the price hundreds of dollars, to match other prices, which we STUPIDLYwe did [redacted] or whome ever lives at the house, Knowingly new there was an issue with the screen door, as I was never told there was, never entered the front door to see there was an issue and showed the homeowners our system outside, in the driveway FOR THE RECORD and job that should have taken 3-hours in complete installation turned into a complete nightmare Not only were we on site all day, but we also explained and installed a maintenance free gutter system, in the front , that would allow their old door to work, as well as have the gutters maintenance free as promised The factual ting is, we installed a system on their neighbors house, and other jobs with in a mile radius We expressed to [redacted] , or whom ever sent us emails, that EXISTING CONDITIONS ON A HOUSE, are not our responsibility, but the responsibility of the Home owner to bring to our attention, maybe that is why they never let us enter the front door, and met us out side, a pre-determined game plan , possibly ?? who knowsAt the conclusion of the job we explained all the options and the details that we did At that point we expressed or thought all was ok [redacted] or someone called my mobile phone , yelling and screaming at me, that I was unprofessional, I told [redacted] or whom ever it was, that we did a GREAT job, we installed maintenance free system, and the issue was not ours, but an existing condition that there screen door did NOT allow a large gutter to work I asked why this was not mentioned, in the beginning, and I was told that I should have KNOWN that they had a faulty door ? I asked how would I know , am I the one that enters their house ? am I the one that lives there ? Am I the one that KNEW their door hit the bottom of the gutter ?? SIMPLY NO, I did not IN being in business over years, I knew the game that was being played I them offered a courtesy discount of $150, and asked to get paid [redacted] or whom eve it was on the phone said, MY lady is handling the payment and we will let you know I have an email trace of all conversations for the record [redacted] or whom ever it was , decided upon themselves to stop communication with me and simply send in a check for a balance that WAS NOT AGREED upon and $less, then the agreed , signed contract We gave them a leaffree system, we installed all day on their house , (loosing money for a one day install) I have to stand up for my workers and my business, to solve this problem I will accept $150, as a final payment and close out this case, as the balance is still $300, plus interest The fact that the client took it upon themselves to Chop us down with price, to know that their Screen doors rubbed and hit the older gutters, and then took it upon them selves to send in a payment $less, is just nothing more then terrible, especially when they we offered, over email, another discount [redacted] , or whom ever it was , took it upon themselves to hold up $because they wanted to get a new storm door out of the deal, and to me, that is terrible Leaffree DID NOT walk away from the job, we got extra and more material to remedy the situation, we worked on the site for hours, we explained what we did and why, we expressed that this was nothing we did on purpose, BUT simply faulty doors that were on the house, we Discounted our original price, we ran out extra leader pipes, we got yelled at over the phone and insulted, and then we got SHORT changed $300, because that is what THEY wanted to do If we do not get some type of additional settlement, then out of principal alone, we will have to Sue, and put a mechanics lien on the property, as we have gone above and beyond on this The complaint with the Revdex.com is nothing more then further insult to injury , as for reasons mentioned above, this is nothing more then a client wanting things for freeand them deciding what they want to pay, not what the contract and work that was done
I reviewed the response from the business owner and we came to an agreementBefore finalizing the agreement I request a revised invoice from them and also a copy of my warrantyIt's almost days and I have yet receive my request