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Le'Allure

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Le'Allure Reviews (8)

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
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[redacted]

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered. As agreed to by the Terms and Conditions of the original order, we are only able to accept products ordered within the past 30 days as a return for a refund. We have issued a full refund for the most recent charges, $98.41 and $97.41, in good faith that the customer will return their most recent shipment of product to the following address:Le Allure ReturnsPO Box 52033Phoenix, AZ 85072-2033We suggest that you ship through [redacted], as most other shipping companies do not deliver to PO Boxes.Please be advised that while refunds typically take 5-10 business days to process, I have seen it take up to 30 days. If you still have not received your refund by this point in time, please contact your financial institution for alternative methods of obtaining a refund.

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered.As a courtesy to the customer, we have issued a full refund of $97.41 and $98.41 in good faith that the product will be returned to the following address:Le Allure ReturnsPO Box 52033Phoenix, AZ 85072-2033Please be advised that while refunds typically take 5-10 business days to process, I have seen it take up to 30 days. If you still have not received your refund by this point in time, please contact your financial institution for alternative methods of obtaining a refund.The refund will be issued back to the account originally used to place the order, regardless of the card number attached to the account. We do not issue check refunds.

Unfortunately, our Trial program does not work like that. As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try...

the product and decide if you would like to continue receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered. If you do cancel within the allotted time, we require that you return the product or pay a cancellation fee, as we do not send our customers samples, we send a 30-Day supply on a Trial period to build awareness of our products and services.The Terms and Conditions are available throughout the entire ordering process and must be agreed to before you are able to purchase any of our products. However, we have issued a full refund to the customer in good faith that they will return the product to the following address:ReturnsPO Box 52033Phoenix, AZ 85072-2033We suggest that you ship through [redacted], as most other shipping companies do not deliver to PO Boxes.Refund Information: 
[redacted]   We apologize for any inconvenience.

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered. We did not receive a cancellation request from this customer until 6/7/2017, 18 days after the trial was placed. There was no request for a refund at the time of cancellation.  AS a courtesy to the customer, we have issued a full refund of $97.41 and $98.41 in good faith that they will return all they have received to the following address: Le Allure ReturnsPO Box 52033Phoenix, AZ 85072-2033We suggest that you ship through [redacted], as most other shipping companies do not deliver to PO Boxes.

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered.Per system records, the customer did agree to return the product for a full refund and, as of today, 7/11/2017, we have not received a return from the customer. However, as a courtesy, we have issued a full refund of $97.41 and $98.41. Please be advised that while refunds typically take 5-10 business days to process, I have seen it take up to 30 days. If you still have not received your refund by this point in time, please contact your financial institution for alternative methods of obtaining a refund.

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered. Per system records, the customer returned opened product, making her ineligible for a refund. However, as a courtesy to the customer, we have taken the liberty of issuing a full refund of $98.41 and $97.41 back to the account. Please be advised that while refunds typically take 5-10 business days to process, I have seen it take up to 30 days. If you still have not received your refund by this point in time, please contact your financial institution for alternative methods of obtaining a refund.

As agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a 14 Day Trial, which begins the date of the order. You have 14 Days from the date of the order to try the product and decide if you would like to continue...

receiving it monthly. If you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for you. However, if we do not receive a cancellation request in the 14 Day time frame, we charge you the full price for the product that you ordered. By agreeing to a 50% refund, the customer agreed to not file any complaints. Being that the Revdex.com was contacted, this customer is no longer eligible for any additional refunds on the account. We apologize for any inconvenience.

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Address: Phoenix, Arizona, United States, 85072-2033

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www.leallureskincare.com

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