Lean Muscle And Diet Supply, Inc.

Hi ***, Thanks for reaching out with your concernsI've looked through all our records and we don't have a record of the products you mention, any products at those price points or an account listed under your name, address or phone numberPlease reach out the support number for the products
you purchased

*** ***, Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and as a resolution today we have refunded the account in full
Please allow 3-days to see the refunds reflect in your account I hope you have a great day!

Dear ***,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience, so we're sorry to hear that you were notWith regards to a call agent that was rude and did not attempt to resolve the issue, management has been notified and
they will be coached appropriatelyI'm very sorry for that.I have reviewed the account and have issued a refund for $19.99, $1.99, and $in order to resolve the issue. You should see the credit on your statement within 5-days. With regards to the overdraft fee you incurred, we are going to reimburse your $overdraft fee with a $gift card sent to your home address. Please let us know that we resolved this issue to your satisfaction and reach out any time with questions or concernsWe're happy to help

Dear ***, I am sorry for any inconvenience or confusion where the trial you signed up for is concerned We have made note of your concern regarding our representatives behavior and will coach him accordingly.We want you to be able to try this product and see the results our customers are
seeingAs a courtesy, we refunded your account in full on November *, and you are free to keep the productWe encourage you to try it.I hope this resolves your concern and you have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. However, if the funds are not refunded I will seek further resolution.
Sincerely,
[redacted]

Hi [redacted],Thank you for contacting us and sharing your concern. We want you to be satisfied with the product and your experience, so we're sorry to hear that you were not.  I have reviewed the account and issued a refund in order to resolve the issue.  You should see the credit on your...

statement within 5-7 days. We appreciate your offer to return the product, but please keep them. We hope you will benefit from them.Please reach out any time with questions or concerns. We're happy to help.

Dear  [redacted],Thank you for contacting us and sharing your concern. We want you to be satisfied with the product and your experience, so we're sorry to hear that you were not.  I have reviewed the account and see that all charges were refunded in order to resolve the issue on **...

December 2016. In reference to clear advertising, our Terms and Conditions must be agreed to prior to placing the order, but I understand your frustration. With regards to the behavior of the representative you spoke with, management has been notified and he will be coached appropriately.We apologize for your frustration and please reach out any time with questions or concerns. We're happy to help.

Hi [redacted],Thank you for contacting and sharing your concern. We want you to be satisfied with the product and your experience and I am sorry that you were not. I have reviewed your account and have issued a refundin the amount of $89.99 as a resolution. Please allow 3-5 days for the credit to show...

on your statement. I hope you have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

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#ffffff; min-height: 16.0px} span.s1 {font-kerning: none} Hi [redacted], Thank for contacting us and sharing your concern as your feedback is important to us. We want you to be satisfied with the product and your experience and we’re sorry to hear you were not.  I have reviewed your account and it has been cancelled as of 01/**/17 and a refund was issued in the amount of $89.99. I have issued an additional refund in the amount of $89.99 in order to resolve the issue. You should see the credits reflected on your statement within the next 5-7 days.  We apologize for your frustration. Please let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concerns. We’re happy to help

Hi [redacted],Thank for contacting us and sharing your concern as your feedback is important to us. We want you to be satisfied with the product and your experience and we’re sorry to hear you were not. With regards to your experience with our call agent(s), we do apologize and want you to know...

management has been notified and the agent will be coached appropriately. I have reviewed your account and it has been cancelled as of 01/**/17 and I have issued a refund in the amount of $178.94 in order to resolve the issue. You should see the credit reflected on your statement within the next 5-7 days. We apologize for your frustration. Please let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concerns. We’re happy to help.

Hi [redacted],Thank for contacting us and sharing your concern as your feedback is important to us. We want you to be satisfied with the product and your experience and we’re sorry to hear you were not. I have reviewed your account and it was cancelled on 01/**/17. A refund...

was issued in the amount of $89.99 on 01/**/17 and I have issued an additional refund in the amount of $88.99 in order to resolve the issue. You should see the credit reflected on your statement within the next 5-7 days. We apologize for your frustration. Please let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concerns. We’re happy to help.

Dear [redacted],Thank you for contacting us and sharing your concern. We want you to be satisfied with the product and your experience and I am sorry to hear that you were not. With regards to our reps that did not handle your call(s) properly, thanks for bringing that to our attention. The...

appropriate manager has been notified and they will be coached accordingly.   I have reviewed your account and have issued a full refund ($89.99 and $19.99) and you should see the credit on your statement within 4-6 days. We appreciate your feedback.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and as long as they do as they say I find that this resolution is satisfactory to me and the matter has been resolved. Although I was upset at first, the company has agreed to correct everything and reverse the erroneous charge.I very much appreciate your help in resolving the problem.
Sincerely,
[redacted]

Hi [redacted],Thank you for contacting us and sharing your concern. We are sorry to hear that you are not satisfied with the product or your experience.I have reviewed your account and see that partial refunds were issued on ** November 2016. To resolve the issues, I have issued refunds for the remaining...

amounts ($63 and $62.27) and you should see the credits on your statement in the next 5-7 days. With regards to not receiving a response from Support to your email, the department supervisor has been notified and the representatives will be coached appropriately. Please reach out any time with questions or concerns. We're happy to help.

Dear [redacted],  Dear [redacted]I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for. We want you to be able to try the products and see the results our customers are seeing. As a courtesy we have refunded the account in full, minus the charge...

occurring as of 08/**/16, as this charge is currently in Charge back status. Your bank or Credit Card company has already taken the funds from us. We cannot issue any refunds on a transaction that has been charged back or disputed. Please contact your bank or credit card company for further information regarding that charge. You may keep the products and we do encourage you to continue using them so you may experience the benefits they do have to offer. I hope this resolves your concern today and I hope you have a great day. Please let us know if we may be of any further assistance.  Thank you,  Mindy

Shane,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for.  We want you to be able to try the product and see the results our customers are seeing.  As a courtesy we have refunded the account in full and you can keep the product we encourage you...

to try it.  I hope this resolves your concern today I hope you have a good day!