Hi ***,Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were notWith regards to your experience with our call agent(s), we do apologize and want you to know management has been notified and the agent will be coached appropriatelyI have reviewed your account and it has been cancelled as of and I have issued a refund in the amount of $in order to resolve the issueYou should see the credit reflected on your statement within the next 5-daysWe apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever, if the funds are not refunded I will seek further resolution Sincerely, [redacted]
Dear [redacted] ,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience, so we're sorry to hear that you were not I have reviewed the account and see that all charges were refunded in order to resolve the issue on ** December In reference to clear advertising, our Terms and Conditions must be agreed to prior to placing the order, but I understand your frustrationWith regards to the behavior of the representative you spoke with, management has been notified and he will be coached appropriately.We apologize for your frustration and please reach out any time with questions or concernsWe're happy to help
Hi ***,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience, so we're sorry to hear that you were not I have reviewed the account and issued a refund in order to resolve the issue You should see the credit on your statement within 5-daysWe appreciate your offer to return the product, but please keep themWe hope you will benefit from them.Please reach out any time with questions or concernsWe're happy to help
Hi ***,Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were notI have reviewed your account and it was cancelled on A refund was issued in the amount of $on and I have issued an additional refund in the amount of $in order to resolve the issueYou should see the credit reflected on your statement within the next 5-daysWe apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and as long as they do as they say I find that this resolution is satisfactory to me and the matter has been resolvedAlthough I was upset at first, the company has agreed to correct everything and reverse the erroneous charge.I very much appreciate your help in resolving the problem Sincerely, [redacted]
Hi ***,Thank you for contacting us and sharing your concernWe are sorry to hear that you are not satisfied with the product or your experience.I have reviewed your account and see that partial refunds were issued on [redacted] November To resolve the issues, I have issued refunds for the remaining amounts ($and $62.27) and you should see the credits on your statement in the next 5-daysWith regards to not receiving a response from Support to your email, the department supervisor has been notified and the representatives will be coached appropriatelyPlease reach out any time with questions or concernsWe're happy to help
Shane,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for We want you to be able to try the product and see the results our customers are seeing As a courtesy we have refunded the account in full and you can keep the product we encourage you to try it I hope this resolves your concern today I hope you have a good day!
Dear ***,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience and I am sorry to hear that you were notWith regards to our reps that did not handle your call(s) properly, thanks for bringing that to our attentionThe appropriate manager has been notified and they will be coached accordingly I have reviewed your account and have issued a full refund ($and $19.99) and you should see the credit on your statement within 4-daysWe appreciate your feedback
Hi ***, Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were not I have reviewed your account and it has been cancelled as of and a refund was issued in the amount of $I have issued an additional refund in the amount of $in order to resolve the issueYou should see the credits reflected on your statement within the next 5-days We apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help
Hi ***,Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were notWith regards to your experience with our call agent(s), we do apologize and want you to know management has been notified and the agent will be coached appropriatelyI have reviewed your account and it has been cancelled as of and I have issued a refund in the amount of $in order to resolve the issueYou should see the credit reflected on your statement within the next 5-daysWe apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever, if the funds are not refunded I will seek further resolution Sincerely, [redacted]
Dear [redacted] ,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience, so we're sorry to hear that you were not I have reviewed the account and see that all charges were refunded in order to resolve the issue on ** December In reference to clear advertising, our Terms and Conditions must be agreed to prior to placing the order, but I understand your frustrationWith regards to the behavior of the representative you spoke with, management has been notified and he will be coached appropriately.We apologize for your frustration and please reach out any time with questions or concernsWe're happy to help
Hi ***,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience, so we're sorry to hear that you were not I have reviewed the account and issued a refund in order to resolve the issue You should see the credit on your statement within 5-daysWe appreciate your offer to return the product, but please keep themWe hope you will benefit from them.Please reach out any time with questions or concernsWe're happy to help
Hi ***,Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were notI have reviewed your account and it was cancelled on A refund was issued in the amount of $on and I have issued an additional refund in the amount of $in order to resolve the issueYou should see the credit reflected on your statement within the next 5-daysWe apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and as long as they do as they say I find that this resolution is satisfactory to me and the matter has been resolvedAlthough I was upset at first, the company has agreed to correct everything and reverse the erroneous charge.I very much appreciate your help in resolving the problem Sincerely, [redacted]
Hi ***,Thank you for contacting us and sharing your concernWe are sorry to hear that you are not satisfied with the product or your experience.I have reviewed your account and see that partial refunds were issued on [redacted] November To resolve the issues, I have issued refunds for the remaining amounts ($and $62.27) and you should see the credits on your statement in the next 5-daysWith regards to not receiving a response from Support to your email, the department supervisor has been notified and the representatives will be coached appropriatelyPlease reach out any time with questions or concernsWe're happy to help
Shane,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for We want you to be able to try the product and see the results our customers are seeing As a courtesy we have refunded the account in full and you can keep the product we encourage you to try it I hope this resolves your concern today I hope you have a good day!
Dear ***,Thank you for contacting us and sharing your concernWe want you to be satisfied with the product and your experience and I am sorry to hear that you were notWith regards to our reps that did not handle your call(s) properly, thanks for bringing that to our attentionThe appropriate manager has been notified and they will be coached accordingly I have reviewed your account and have issued a full refund ($and $19.99) and you should see the credit on your statement within 4-daysWe appreciate your feedback
Hi ***, Thank for contacting us and sharing your concern as your feedback is important to usWe want you to be satisfied with the product and your experience and we’re sorry to hear you were not I have reviewed your account and it has been cancelled as of and a refund was issued in the amount of $I have issued an additional refund in the amount of $in order to resolve the issueYou should see the credits reflected on your statement within the next 5-days We apologize for your frustrationPlease let us know that we resolved the issue to your satisfaction and contact us anytime with questions or concernsWe’re happy to help