Our rebuttal to said compliant is: We worked out agreement of $ 1,720.00 for landscape services which we started and have already done 90% of work. At no point will we agree to full amount on services that were provided at location. However, we will be willing to refund pro rated amount that wasn't...
completed. We have 2.5 yards of Illinois river rock was left to be delivered and spread out plus labor on final for completion. It was $ 240.00 for rock and 50.00 dollars for labor to finish project 100%. Total of $ 290.00 is all that's left to complete. We did full clean up, 3 yards of rock, vegetation kill, moved and refurbished existing hardscape, removed existing plant stock that was discussed, trimmed existing plant material. So, as far as full refund, NO!! I believe this is unnecessary due to waiting for deliver for rock that wasn't in stock from company purchased from and had to match rock that we previously installed. However, we had it to deliver until we got this notice. We didn't start initial landscape until 2nd week in June but we finalized end of May on terms and money for job. It was explained we needed to due a full vegetation kill with spray before start of project which we did in the time before we started project in June. After that we did work and all done as explained previously but didn't have rock to finish and it needed to match. We waited for about 40 days before new rock got available but it is now at this point due to impatient homeowner after it was explained on what we were waiting on. At no point was this not going to get completed we are and were ready before most recent events. Sincerely, Darren Bressner
Our rebuttal to said compliant is: We worked out agreement of $ 1,720.00 for landscape services which we started and have already done 90% of work. At no point will we agree to full amount on services that were provided at location. However, we will be willing to refund pro rated amount that wasn't...
completed. We have 2.5 yards of Illinois river rock was left to be delivered and spread out plus labor on final for completion. It was $ 240.00 for rock and 50.00 dollars for labor to finish project 100%. Total of $ 290.00 is all that's left to complete. We did full clean up, 3 yards of rock, vegetation kill, moved and refurbished existing hardscape, removed existing plant stock that was discussed, trimmed existing plant material. So, as far as full refund, NO!! I believe this is unnecessary due to waiting for deliver for rock that wasn't in stock from company purchased from and had to match rock that we previously installed. However, we had it to deliver until we got this notice. We didn't start initial landscape until 2nd week in June but we finalized end of May on terms and money for job. It was explained we needed to due a full vegetation kill with spray before start of project which we did in the time before we started project in June. After that we did work and all done as explained previously but didn't have rock to finish and it needed to match. We waited for about 40 days before new rock got available but it is now at this point due to impatient homeowner after it was explained on what we were waiting on. At no point was this not going to get completed we are and were ready before most recent events. Sincerely, Darren Bressner