Leap of Faith Gymnastics

Summarized response to [redacted] Complaint to the Revdex.comLeap of Faith Gymnastics was unaware of any sort of issue until the [redacted] familypulled the girls out of our gymnastics programThere was no communication of a problembetween the [redacted] and the owner of the gym, Patty L*** [redacted] *** never tried tocompromise or talk to Patty about any sort of issues or to try and find a solution to the problem.The daughters of Aslilee & [redacted] and both students of Leap of Faith Gymnastics, werenever denied access to class, the gym show or the banquetLeap of Faith Gymnastics found outabout the issues through the Revdex.comPatty L [redacted] had tried to work with thempreviously in January, going above and beyond to accommodate their schedule conflict byplacing Kinsey in an advanced class with no change in monthly tuition.Patty, Jon & Bailey L [redacted] are all USAG certified, with all background checks, safetycertifications, etc., up to dateOur Leaping Lambs Parent-Toddler Interactive Class is run byJon and Bailey L***, with parent volunteers as assistants in preparation to the annualgymnastics showAs per the Leap of Faith Gymnastics waiver, terms and conditions and policiesand insurance policy, parents and unregistered students are not permitted on the gym floor.Referring to Mrs [redacted] statement about not being permitted to enter the gym floor, the olderchild, was in an upper level class where there are no parent volunteers.The only safety issue Leap of Faith Gymnastics found was the failure on the part of the parent, [redacted] to supervise and participate in the Leaping Lambs Parent-Toddler Interactive Class,leaving parent volunteers to care for the younger childInstructors and volunteers in the LeapingLambs class are only to guide parents.The ***’ s were given opportunity in the fall to not participate in the gym showOnceregistered for spring semester, the gym show is included, which is clearly stated repeatedlyAllcosts for the gym show and banquet could have been easily covered with three separateflmndraisersThe [redacted] failed to frilly participate, leaving a balanceOn Photo Day, Mrs***sent an email to Leap of Faith less than an hour prior to her scheduled timeA response wasreturned stated; “thank you for the late notice” [redacted] returned a reply stating that shewould be there, that the child had a runny nose due to teethingThere were no mentions of aheavy cough, so therefore, no other children would be infected with germsNo degradation wasfound on the Leap of Faith Gymnastics Facebook page, no apology will be issued, only for thatthe [redacted] did not bring any of this to the owner’s attention before contacting the Revdex.com toresolve.To simpli~’ the reasoning for Mrs [redacted] complaint, this complaint refers to two differentchildren and two different classesThe Leaping Lambs class requires the participation of theparent with instruction from the Coaches and Parent VolunteersAs far as Safety, The parent isresponsible for the hands on participation with their own childAs for the second childcomplaint, Mrs [redacted] complained that she was not allowed on the floor to comfort her child.This particular child was placed in an upper level class due to the fact that the [redacted] refused toput this child in the correct class according to Leap of Faith’s scheduleThe owner, Patty L***,went above and beyond to accommodate the ***s by placing the older child in an upper classin which has more advanced instructions in which they did not pay forParents and Siblings arenot permitted on the floor according to our Insurance PolicyThis is two separate issues she isreferring toAs for the Gym Show expenses, Mrs [redacted] was given the option to opt out in theLate Fall and chose to continue with Spring Classes in which all members are required toparticipate in the Annual Gym ShowFundraisers were offered to compensate for the expensesrequired to participateThe ***s failed to participate by not selling the required amount tocompensate the cost and therefore leaving them with a balance to payNo balance will bereturned and no apology will be given due to the [redacted] removing theft children from Leap ofFaith Gymnastics without proper noticeThey were never denied access to classes, the gym showor the banquet.“Leap of Faith Gymnastics does have USAG Professional Coaches.“For the last month we have had 2— Parents who had taken their children up through the Leaping Lambs class,training under supervision to be Professional coaches, running this class.“The Leaping Lambs class is a parent with child class.“The coaches guide them through several different obstacles and apparatuses with the parents handling the child.“Our Leaping Lambs class has had only children in it for the last month making it a perfect time to train newcoaches.“ [redacted] and [redacted] had one child in the Leaping Lambs Class.“The father was the one who went on the floor with the child but he had trouble keeping the child under control.“The other child was in a class that she did not belong in.“The ***s refused to put the child in the proper one hour class which was on another night.“They insisted that we accommodate her on the wrong night.“This class was too advanced for the child which made the class harder to run.“Almost every class this child cried because her parents Made her go out on the floor for class causing a lot ofinterruption and extra work for the coaches.“This child continuously wanted to leave tlass while the parents wanted her in class.“The mother would want to come out on the floor to coddle the child, but this goes against our insurance policy.“The mandatory gym show was announced in the fall before spring sign-ups occurred.“The ***s did not have to sign up for the Spring Semester if they did not want to do the show.“When outfits were being ordered, Patty L [redacted] gave the ***s the option to back out of the Show, but theydecided to continue.“Leap of Faith Gym did not cause or ask the ***s to leaveWe never kept them from doing the Gym Show orBanquet and they have the outfits.“If the ***s are not going to continue at Leap of Faith Gymnastics it is of their own free will.“ [redacted] and [redacted] never contacted the Owner, Patty L [redacted] to rectify or try to resolve the issues reported tothe Revdex.com.“ [redacted] did not inform Leap of Faith that her children were ill and coughing, she stated that the youngesthad a runny nose due to teething when she decided not to show for her photo shoot appointmentThis lastminute notice was unfair to other parents who paid for a group photo and had waited unnecessarily when Ashlee [redacted] sent a second email stating that she was bringing her older child and never showed up.‘~The ***s were never denied access to classes, the Gym Show or Banquet, so therefore, no refund or apologywill be givenThe contract that they both signed states no refunds.Our family has attended Leap of Faith Gymnastics in Clarion PA for over a yearnowSince we have been there, our daughter has learned so much aboutgymnastics and sportsmanshipLeap Of Faith provides a safe, structured andencouraging learning environment for all its studentsOur family could not ask forbetter coachesThe coaches are supportive of the girls and at the end of the yearhold an annual gym show and banquet to showcase how far the girls have comeand reward them for it, many of us parents look forward to thisI just recentlybecame a volunteer for the Leaping Lambs mommy/daddy and me classTheleaping lamb class goes over the basic fundamentals of gymnasticsMy daughterstarted in the leaping lambs, moved on to level and is now on pre-teamI havethe necessary clearances to volunteer and work with childrenI am also retiredfrom the United States Marine Corps so I have a great deal of experience withleadership and physical fitness.Sincerely,Danielle * L*** USMC Ret

Summarized response to [redacted] Complaint to the Revdex.comLeap of Faith Gymnastics was unaware of any sort of issue until the [redacted] familypulled the girls out of our gymnastics program. There was no communication of a problembetween the [redacted] and the owner of the gym, Patty L[redacted]. [redacted]...

never tried tocompromise or talk to Patty about any sort of issues or to try and find a solution to the problem.The daughters of Aslilee & [redacted] and both students of Leap of Faith Gymnastics, werenever denied access to class, the gym show or the banquet. Leap of Faith Gymnastics found outabout the issues through the Revdex.com. Patty L[redacted] had tried to work with thempreviously in January, going above and beyond to accommodate their schedule conflict byplacing Kinsey in an advanced class with no change in monthly tuition.Patty, Jon & Bailey L[redacted] are all USAG certified, with all background checks, safetycertifications, etc., up to date. Our Leaping Lambs Parent-Toddler Interactive Class is run byJon and Bailey L[redacted], with parent volunteers as assistants in preparation to the annualgymnastics show. As per the Leap of Faith Gymnastics waiver, terms and conditions and policiesand insurance policy, parents and unregistered students are not permitted on the gym floor.Referring to Mrs. [redacted] statement about not being permitted to enter the gym floor, the olderchild, was in an upper level class where there are no parent volunteers.The only safety issue Leap of Faith Gymnastics found was the failure on the part of the parent,[redacted] to supervise and participate in the Leaping Lambs Parent-Toddler Interactive Class,leaving parent volunteers to care for the younger child. Instructors and volunteers in the LeapingLambs class are only to guide parents.The [redacted]’ s were given opportunity in the fall to not participate in the gym show. Onceregistered for spring semester, the gym show is included, which is clearly stated repeatedly. Allcosts for the gym show and banquet could have been easily covered with three separateflmndraisers. The [redacted] failed to frilly participate, leaving a balance. On Photo Day, Mrs. [redacted]sent an email to Leap of Faith less than an hour prior to her scheduled time. A response wasreturned stated; “thank you for the late notice”. [redacted] returned a reply stating that shewould be there, that the child had a runny nose due to teething. There were no mentions of aheavy cough, so therefore, no other children would be infected with germs. No degradation wasfound on the Leap of Faith Gymnastics Facebook page, no apology will be issued, only for thatthe [redacted] did not bring any of this to the owner’s attention before contacting the Revdex.com toresolve.To simpli~’ the reasoning for Mrs. [redacted] complaint, this complaint refers to two differentchildren and two different classes. The Leaping Lambs class requires the participation of theparent with instruction from the Coaches and Parent Volunteers. As far as Safety, The parent isresponsible for the hands on participation with their own child. As for the second childcomplaint, Mrs. [redacted] complained that she was not allowed on the floor to comfort her child.This particular child was placed in an upper level class due to the fact that the [redacted] refused toput this child in the correct class according to Leap of Faith’s schedule. The owner, Patty L[redacted],went above and beyond to accommodate the [redacted]s by placing the older child in an upper classin which has more advanced instructions in which they did not pay for. Parents and Siblings arenot permitted on the floor according to our Insurance Policy. This is two separate issues she isreferring to. As for the Gym Show expenses, Mrs. [redacted] was given the option to opt out in theLate Fall and chose to continue with Spring Classes in which all members are required toparticipate in the Annual Gym Show. Fundraisers were offered to compensate for the expensesrequired to participate. The [redacted]s failed to participate by not selling the required amount tocompensate the cost and therefore leaving them with a balance to pay. No balance will bereturned and no apology will be given due to the [redacted] removing theft children from Leap ofFaith Gymnastics without proper notice. They were never denied access to classes, the gym showor the banquet.“Leap of Faith Gymnastics does have 3 USAG Professional Coaches.“For the last month we have had 2— Parents who had taken their children up through the Leaping Lambs class,training under supervision to be Professional coaches, running this class.“The Leaping Lambs class is a parent with child class.“The coaches guide them through several different obstacles and apparatuses with the parents handling the child.“Our Leaping Lambs class has had only 2 children in it for the last month making it a perfect time to train newcoaches.“[redacted] and [redacted] had one child in the Leaping Lambs Class.“The father was the one who went on the floor with the child but he had trouble keeping the child under control.“The other child was in a class that she did not belong in.“The [redacted]s refused to put the child in the proper one hour class which was on another night.“They insisted that we accommodate her on the wrong night.“This class was too advanced for the child which made the class harder to run.“Almost every class this child cried because her parents Made her go out on the floor for class causing a lot ofinterruption and extra work for the coaches.“This child continuously wanted to leave tlass while the parents wanted her in class.“The mother would want to come out on the floor to coddle the child, but this goes against our insurance policy.“The mandatory gym show was announced in the fall before spring sign-ups occurred.“The [redacted]s did not have to sign up for the Spring Semester if they did not want to do the show.“When outfits were being ordered, Patty L[redacted] gave the [redacted]s the option to back out of the Show, but theydecided to continue.“Leap of Faith Gym did not cause or ask the [redacted]s to leave. We never kept them from doing the Gym Show orBanquet and they have the outfits.“If the [redacted]s are not going to continue at Leap of Faith Gymnastics it is of their own free will.“[redacted] and [redacted] never contacted the Owner, Patty L[redacted] to rectify or try to resolve the issues reported tothe Revdex.com.“[redacted] did not inform Leap of Faith that her children were ill and coughing, she stated that the youngesthad a runny nose due to teething when she decided not to show for her photo shoot appointment. This lastminute notice was unfair to other parents who paid for a group photo and had waited unnecessarily when Ashlee[redacted] sent a second email stating that she was bringing her older child and never showed up.‘~The [redacted]s were never denied access to classes, the Gym Show or Banquet, so therefore, no refund or apologywill be given. The contract that they both signed states no refunds.Our family has attended Leap of Faith Gymnastics in Clarion PA for over a yearnow. Since we have been there, our daughter has learned so much aboutgymnastics and sportsmanship. Leap Of Faith provides a safe, structured andencouraging learning environment for all its students. Our family could not ask forbetter coaches. The coaches are supportive of the girls and at the end of the yearhold an annual gym show and banquet to showcase how far the girls have comeand reward them for it, many of us parents look forward to this. I just recentlybecame a volunteer for the Leaping Lambs mommy/daddy and me class. Theleaping lamb class goes over the basic fundamentals of gymnastics. My daughterstarted in the leaping lambs, moved on to level 1 and is now on pre-team. I havethe necessary clearances to volunteer and work with children. I am also retiredfrom the United States Marine Corps so I have a great deal of experience withleadership and physical fitness.Sincerely,Danielle * L[redacted] USMC Ret