Leapforce

Complaint: [redacted] I am rejecting this response because: One of the weeks during which they say I was given to improve, there was a CATASTROPHIC flood, and I had intermittent internet AT BESTThe flood hit on Aug and the area is still recoveringFrom the time period between the 11th and when I was terminated, I kept them informed (as internet access would allow......sometimes from my cellphone), as to the situation I was facingCheck out the news!!!!!! I kept them apprised of this situation, and they did not careNot a fair time to improve, given the circumstances Sincerely, [redacted] ***

Initial Business Response / [redacted] (1000, 10, 2015/06/03) */ Ms***' account was automatically flagged by our anti-collusion systemAfter a thorough manual review of her account, the decision was made to cancel her evaluation contractThe contract will not be renewed or reinstated Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/06/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) Doesn't matter now because I have another job but their business practices are crappy because it took me filing a complaint with the Revdex.com in order to get a response from them and they would not respond directly to meThis could have been resolved way soonerThank you

Initial Business Response / [redacted] (1000, 5, 2015/11/02) */ The qualification exam to become a Leapforce independent evaluator is a three part exam and is offered to all qualified candidates as part of the process to become certified to provide services on the Leapforce platformThe exam is comprised of three parts and each part must be passed [redacted] receive qualification statusUnfortunately, Mr [redacted] did not successfully complete the exam on two attempts - the maximum allowable attemptsAs such, we are unable to continue Mr***'s qualification process Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Is unnaceptable,because I completed the two exams, It is supossed that I failed the first part in the second attempt with the same answers that I used to pass [redacted] first part on the first attempt, THEY NOT CLARIFY AND USE ANY PROPER CRITERIA to choose their foreign agents, they say that you don´english but you need it but in order to pass [redacted] exam you need advanced english, also the exam is not related with the content of your region Final Business Response / [redacted] (4000, 10, 2015/11/30) */ The Leapforce qualification exam is only offered in EnglishWe are currently researching the ability to offer the exam in several additional languages, but this is not an option at this point in timeWe do appreciate Mr***'s interest in becoming a Leapforce independent agent and it's unfortunate that we are not able to proceed with the qualification of his account

Initial Business Response /* (1000, 5, 2016/01/20) */
As *** indicated, there was an issue with a correct tax ID associated his account registrationWe received a copy of his letter from the IRS with his current *** and subsequently his invoice hold was removed and paid on January 12,
Initial Consumer Rebuttal /* (2000, 7, 2016/02/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received my payment and satisfied with the results

Initial Business Response /* (1000, 10, 2015/09/23) */
We have corresponded with Mr*** during the exam process where he stated he was unable to complete the exam in a period that fit his scheduleWe are unable to provide partial exams, as the entire three part exam must be completed in whole
As a courtesy, we have reactivated Mr***'s qualification process, allowing him to retake the examIf unsuccessful, we will not be able to provide an additional attempt to take the qualification exam

Initial Business Response /* (1000, 12, 2015/06/03) */
Per our contracting agreement with Ms***, invoices are approved for time spent completing tasksAll of Ms***'s previous invoices adhered to this standard policyOn Ms***'s last invoice she unilaterally decided it was
acceptable to invoice for the maximum allotted time for each task rather than the time she spent working on the tasksThere is no fixed price per task and as such, we are happy to work with Ms*** to resolve her invoicing issue

Ms*** was given what is known as a "blind test" unfortunately she had failed the test and was removed from the project as a resultThe tests are random and unannounced, there are multiple resources available to our contractors through our site to assist them with improving the quality of their
workWe are not able to reinstate contractors once they have been removed for quality issues, the storm did not have an impact on her removalWe do wish Ms*** success for all her future endeavors

Initial Business Response /* (1000, 11, 2015/07/23) */
The qualification exam to become and active vendor for some Leapforce projects are difficultWe stress the importance of allocating enough time to complete the exam over the multiple days it is availableUnfortunately, in this case Mr
*** was not able to pass *** third part of the exam and we were therefore unable to offer him a position in the project for which he appliedWe appreciate Mr***'s feedback, which we have carefully reviewed to see how our processes and communication can be improved moving forward
Initial Consumer Rebuttal /* (3000, 13, 2015/07/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The Company response doesn't satisfied or respond to my genuine interest to be taken into consideration, This response only confirms the lack of transparency and communication I demanded here in Revdex.comMy petition is like I said before, an answer to my concerns and the opportunity to make again the last part of the examination then i'll have communication with someone for doubt of the process, no doubt the test, but the process
but since there is no communication or information about the process, I did not know what really happened with my case; that's why i'm asking to take it againThank You

Complaint: [redacted]I am rejecting this response because:
One of the weeks during which they say I was given to improve, there was a CATASTROPHIC flood, and I had intermittent internet AT BEST. The flood hit on Aug 11 and the area is still recovering. From the time period between the 11th and when I was terminated, I kept them informed (as internet access would allow......sometimes from my cellphone), as to the situation I was facing. Check out the news!!!!!!  I kept them apprised of this situation, and they did not care. Not a fair time to improve, given the circumstances.
Sincerely,[redacted]

Initial Business Response /* (1000, 10, 2015/06/03) */
Ms. [redacted]' account was automatically flagged by our anti-collusion system. After a thorough manual review of her account, the decision was made to cancel her evaluation contract. The contract will not be renewed or reinstated.
Initial...

Consumer Rebuttal /* (3000, 12, 2015/06/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Doesn't matter now because I have another job but their business practices are crappy because it took me filing a complaint with the Revdex.com in order to get a response from them and they would not respond directly to me. This could have been resolved way sooner. Thank you.

Initial Business Response /* (1000, 5, 2015/11/02) */
The qualification exam to become a Leapforce independent evaluator is a three part exam and is offered to all qualified candidates as part of the process to become certified to provide services on the Leapforce platform. The exam is comprised...

of three parts and each part must be passed ** receive qualification status. Unfortunately, Mr. [redacted] did not successfully complete the exam on two attempts - the maximum allowable attempts. As such, we are unable to continue Mr. [redacted]'s qualification process.
Initial Consumer Rebuttal /* (3000, 7, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Is unnaceptable,because I completed the two exams, It is supossed that I failed the first part in the second attempt with the same answers that I used to pass [redacted] first part on the first attempt, THEY NOT CLARIFY AND USE ANY PROPER CRITERIA to choose their foreign agents, they say that you don´english but you need it but in order to pass [redacted] exam you need advanced english, also the exam is not related with the content of your region.
Final Business Response /* (4000, 10, 2015/11/30) */
The Leapforce qualification exam is only offered in English. We are currently researching the ability to offer the exam in several additional languages, but this is not an option at this point in time. We do appreciate Mr. [redacted]'s interest in becoming a Leapforce independent agent and it's unfortunate that we are not able to proceed with the qualification of his account.

The tests are given at any time, we do not know when or who they are given to until we are notified of the results. The test was given Jul 28, 2016 and her contract was not removed until August 19, 2016. Feedback was given to [redacted] on 7/28/16 after the results were received providing her with 3 weeks to improve. Unfortunately, we are no longer able to proceed with her contract.