The customer was quoted $plus tax from our dispatch and may have misheard it as $ When our driver told him the price he got mad and said it was only $ He asked how much a boost would be our driver told him it was $plus mileage, plus tax The driver was going to offer him to do it for half of the price and not charge the mileage but the customer wouldn't stop arguing with the driver long enough to hear him out We gave a small break on the price of the bill because the customer only had $cash on him At no point has this customer called us to let us know that he was unsatisfied with the service he received
Complaint: ***
I am rejecting this response because:I asked the driver for the cost of the boost before he boosted the car and he did not give me a priceI paid $because you couldn't accept visa at the locationI couldn't have argued that long the driver was gone from the area in under mins and he said to bad and got in his truck and drove away.
Sincerely,
*** ***
The customer was quoted $65 plus tax from our dispatch and may have misheard it as $55. When our driver told him the price he got mad and said it was only $55. He asked how much a boost would be our driver told him it was $50 plus mileage, plus tax. The driver was going to...
offer him to do it for half of the price and not charge the mileage but the customer wouldn't stop arguing with the driver long enough to hear him out. We gave a small break on the price of the bill because the customer only had $120 cash on him. At no point has this customer called us to let us know that he was unsatisfied with the service he received.
The customer was quoted $plus tax from our dispatch and may have misheard it as $ When our driver told him the price he got mad and said it was only $ He asked how much a boost would be our driver told him it was $plus mileage, plus tax The driver was going to offer him to do it for half of the price and not charge the mileage but the customer wouldn't stop arguing with the driver long enough to hear him out We gave a small break on the price of the bill because the customer only had $cash on him At no point has this customer called us to let us know that he was unsatisfied with the service he received
Complaint: ***
I am rejecting this response because:I asked the driver for the cost of the boost before he boosted the car and he did not give me a priceI paid $because you couldn't accept visa at the locationI couldn't have argued that long the driver was gone from the area in under mins and he said to bad and got in his truck and drove away.
Sincerely,
*** ***
The customer was quoted $65 plus tax from our dispatch and may have misheard it as $55. When our driver told him the price he got mad and said it was only $55. He asked how much a boost would be our driver told him it was $50 plus mileage, plus tax. The driver was going to...
offer him to do it for half of the price and not charge the mileage but the customer wouldn't stop arguing with the driver long enough to hear him out. We gave a small break on the price of the bill because the customer only had $120 cash on him. At no point has this customer called us to let us know that he was unsatisfied with the service he received.