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Lee Engineering Co

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To whom it may concern; our technician [redacted] visited Ms. [redacted] property before performing the work and gave her a general estimate range for the work to be done. He explained that it may take more or less depending on the actual amount of time and any additional materials it may take. The work...

took much longer than expected. In addition, Ms [redacted] requested that [redacted] take some time and investigate her existing sprinkler system to determine what needed to be done to make it fully operational. She has a very large yard and the standard irrigation process is to turn on every station, walk the yard and flag any problems. [redacted] completed the check of the system and determined that to repair the system would be much costlier than to install a new system, which offers many benefits such as a multi year warranty and potential water conservation. He advised Ms. [redacted] that it would be best to have our irrigator Kale come back and give her a free estimate on a new system, which he did. All the work that was requested and completed was performed to high standards. We spoke with Ms. [redacted] after she called the office expressing her concern about the total cost. I explained the costs to her during a brief phone conversation, the work performed and the small amount of time [redacted] took to investigate her system. This was not satisfactory to Ms. [redacted] and we than offered to and met with her in person with [redacted] present, two days later. [redacted] explained all his steps as well as the costs which he had told her previously. We provided Ms. [redacted] with copies of all the invoices and the detailed technicians notes from his three visits to her property. We did not charge her for the time that the technician had to leave her property for parts, as he clocked out each time. We apologize for any inconvenience this may have caused. As a good will gesture, we will refund Ms. [redacted] the $500 she requested.

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Address: 603 Corry A Edwards Dr, Kennedale, Texas, United States, 76060-4440

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www.solgajakinopa.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Lee Engineering Co, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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