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Lee Roofing Inc

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Lee Roofing Inc Reviews (2)

Complaint: [redacted]I am rejecting this response because:I contacted her because I knew her prior. My son told me to contact her. My mistake was not looking at photos she has taken prior to our wedding. We discussed price and no amount of pictures were discussed. Only the time amount. 2 edited disks and a photo album. She did not comply with the agreement and I have proof of this. When I wrote to her via FB as we did prior telling her I expected a refund and gave her another opportunity to settle this she blocked me. Again I have proof of this. We had an agreement and she did not comply at all only the edited disk that only 12-15 usable pictures. She didn't even get a full picture of our wedding cake. There were so many pictures that weren't taken and several out of context that had nothing to do with our wedding. Yes I am highly DISSAPOINTED. She is bold face lying and again I can prove this. Even if I don't get my refund in which we are due back I don't want to see another person cry over this in which I have repeatedly. It of course cannot be repeated. We are expected a refund for her lack of photography skills in weddings. Sincerely,[redacted]

This customer contacted me because she had seen my previous work and appreciated the style enough to contract me as her wedding photographer.  We agreed on a discounted price of $450.00 for six hours of photography plus two disks of approximately 50-75 photos each, totaling between 100 and...

150.  In addition I also offered to include a [redacted] photo book with 20-30 of the customer’s favorite photos.  During the wedding I took 623 photos including, the guests, the couple, the venue, the cake, dancing, rings, the family, and the ceremony.  Within two weeks I delivered 113 edited photos on a flash drive.  Between our initial agreement in January, and the wedding in August, I had switched over to using flash drives instead of CDs to hold the photos.  This is done so that all the photos can be stored together.  Upon receiving the flash drive, the customer was unhappy with the photos because she felt like the style of my photography did not match her expectations.  These photos were professionally taken and edited, and many customers have appreciated my style.  I felt that my work was complete and well done and was worth even more than the $450.00 discounted price.  The customer’s complaint about not getting the second disk is unfounded considering that total number of photos remained consistent.  When she contacted me with her disappointment and asked for a refund I sent her another flash drive with the full 623 photos.  I then informed her that the [redacted] website was down but that I would get her the photo book as soon as it came back online, as long as she picked 20-30 photos.  She has never contacted me about her choice in photos, and has since blocked me from communicating with her.  Although I am sad that this customer was disappointed by my work, she is not entitled to a refund because I completed my portion of our agreement, and put in the work to earn my payment.

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Address: 8279 Cleveland Rd, Greenville, Oregon, United States, 27520-7163

Phone:

330721 0 0
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