We signed a 3 year extended warranty contract with ACC...and [redacted] was our contact Total payment was $3100. Eight months later we had our first RV problem - an inverter went bad. ACC cancelled our contract...would not order or pay for the parts needed. Promised a refund ...but it's over a year later and not refund...Will not come to phone or respond to email. DO not do business with this company. Talk with RV repair shops about ACC...you will get an ear full.
I am writing at your request to clarify my complaint against Magic Star Auto Sales. The real crux of my complaint is not the price dispute but rather the crude and rude manner in which the salesman spoke to me. He treated me with utter disrespect and used dispariging and demeaning...
remarks toward me. I'm not sure why he did that? Perhaps he was unhappy with the price I offered. However, as your email stated, in a free market society both consumer and seller has every right to offer or state any price they choose for goods. Therefore, as I see it no salesman has a right to be upset simply because they don't agree with a price the consumer offers. I would like to recieve a letter of explaination as to why any salesman would be cross and rude with a potential customer? It simply makes no business sense. In the coming months my family intends to purchase two new vehicles (due to the fact my wife is expecting) as our current vehicles will not meet our needs. So this mans actions very likely could have just cost this business over $35,000 dollars. This is because we plan on buying one used car for $10,000 or less and a newer SUV in the mid twenty thousand dollar range. We currently have the money to make these transactions and do not need any financing so we expect to find good deals with our hard earned money. I will continue to bargan for good deals and am certain that we will meet a car dealer who is much more deserving of our business.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This man's response is completely untruthful. He is clearly trying to cover up his horific and rude interaction with a customer. The verbal offer I made for the car was $6000. My wife can witness to that. Even if I had offered half of his asking price which he asserted, there is no reason to respond the way he did. Also, the car clearly had paint overspray on the headlight. He doesn't dispute that. He wants to 'always go by Carfax,' because he knows they can't accurately verify what someone does in a back yard garage. To all consumers, my advice is avoid this business at all costs. They have zero integrity.
Regards,
[redacted]
We signed a 3 year extended warranty contract with ACC...and [redacted] was our contact Total payment was $3100. Eight months later we had our first RV problem - an inverter went bad. ACC cancelled our contract...would not order or pay for the parts needed. Promised a refund ...but it's over a year later and not refund...Will not come to phone or respond to email. DO not do business with this company. Talk with RV repair shops about ACC...you will get an ear full.
I am writing at your request to clarify my complaint against Magic Star Auto Sales. The real crux of my complaint is not the price dispute but rather the crude and rude manner in which the salesman spoke to me. He treated me with utter disrespect and used dispariging and demeaning...
remarks toward me. I'm not sure why he did that? Perhaps he was unhappy with the price I offered. However, as your email stated, in a free market society both consumer and seller has every right to offer or state any price they choose for goods. Therefore, as I see it no salesman has a right to be upset simply because they don't agree with a price the consumer offers. I would like to recieve a letter of explaination as to why any salesman would be cross and rude with a potential customer? It simply makes no business sense. In the coming months my family intends to purchase two new vehicles (due to the fact my wife is expecting) as our current vehicles will not meet our needs. So this mans actions very likely could have just cost this business over $35,000 dollars. This is because we plan on buying one used car for $10,000 or less and a newer SUV in the mid twenty thousand dollar range. We currently have the money to make these transactions and do not need any financing so we expect to find good deals with our hard earned money. I will continue to bargan for good deals and am certain that we will meet a car dealer who is much more deserving of our business.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This man's response is completely untruthful. He is clearly trying to cover up his horific and rude interaction with a customer. The verbal offer I made for the car was $6000. My wife can witness to that. Even if I had offered half of his asking price which he asserted, there is no reason to respond the way he did. Also, the car clearly had paint overspray on the headlight. He doesn't dispute that. He wants to 'always go by Carfax,' because he knows they can't accurately verify what someone does in a back yard garage. To all consumers, my advice is avoid this business at all costs. They have zero integrity.
Regards,
[redacted]
hello. we did the best we can for the customer to help them out but they wanted more things and the customer was very rude !!!!