Lees Lawn Care & Equipment

Initial Business Response / [redacted] (1000, 11, 2015/08/11) */ I couldn't get back to you right away because the man who handled this situation was on vacationThe scooter had body damaged when it was shipped, and they come in from ChinaWe told them we would order the parts and that sometimes it takes a little while because if could not be in stock, & it does come from ChinaThey had the parts in stock and we called to tell Ms [redacted] to bring the scooter in so we could fix it and we never heard anything from themWe left messages, called them two weeks later for them to bring in the scooter and never heard anything againWe called a third time and they never respondedI am not sure if they want it repaired, but we still have the parts and if they want to have it repaired just bring it in to us so we can do so

Initial Business Response /* (1000, 11, 2015/08/11) */
I couldn't get back to you right away because the man who handled this situation was on vacation. The scooter had body damaged when it was shipped, and they come in from China. We told them we would order the parts and that sometimes it takes a...

little while because if could not be in stock, & it does come from China. They had the parts in stock and we called to tell Ms. [redacted] to bring the scooter in so we could fix it and we never heard anything from them. We left messages, called them two weeks later for them to bring in the scooter and never heard anything again. We called a third time and they never responded. I am not sure if they want it repaired, but we still have the parts and if they want to have it repaired just bring it in to us so we can do so.