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Lee's Tree Service

5602 Naomi Dr, Milford, Ohio, United States, 45150-2706

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Lee's Tree Service Reviews (%countItem)

I contracted with Lee’s trees to cut tree on property. The contract was for cutting the Maple tree and removing the stump. They cut the tree in January Ann said they would be back later to remove stump.. I paid in full for the service-cutting the tree and removing the stump. It is now June and they have not been back to remove the stump. I have called three times and emailed them in the last 3 months. They have not removed the stump yet nor given me a time when they would.
When I called over a week ago I said if we did not hear from them in the next week I would file complaint with Revdex.com.
I would like the stump removed.

Customer Response • Jul 08, 2019

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Jul 3, 2019, 4:31 PM

Lees Trees did come today, July 3 and drilled the stump away. The stump is gone, but he did not remove the wood chips. Not sure if tree companies include that in the job, but I would think so. JOB IS DONE. STUMP HAS BEEN REMOVED.

Regards

I paid to have Lee's Tree Service trim several trees and remove 2 trees on July 11, 2018. I paid the total invoice and was told that they would be back to grind out the stumps. I contacted them again on August 13, 2018 & September 26, 2018 and was told that they would be out the complete the job. The job is still not complete. I would like them to come back and grind out the stumps or refund the $160 that I paid to have the stumps ground out.

Lee's Tree Service Response • Jun 03, 2019

Business said the customer's gate was too small for his grinder to fit through. Business will refund $160. Please provide mailing address.

Customer Response • Jun 18, 2019

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Please send refund to ***

Regards

Mr Lee cut 3 trees down Sept 23rd and was to grind out the stumps as well. They did not complete grinding the stumps even though I told them on the 23rd that they need to finish. I now have 2 very large lumps in the yard and one that just needs a little work. I called 3 times and sent a letter with the details of what was needed. He had told me when I agreed to the work that they would grind down 12in. This needs to be done so I can put down topsoil and grass seed. I have 3 muddy spots in the yard since I can't sew seed until he is done. When I spoke with him, he said he would be out in about a week. It has been a month.

Lee's Tree Service Response

Mr. Lee said he has grinded out the stumps last week, and it should be taken care of.

Customer Response

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

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Description: TREE SERVICE

Address: 5602 Naomi Dr, Milford, Ohio, United States, 45150-2706

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