From: Brian L [redacted] Date: Wed, Mar 23, at 10:AMSubject: Response to ID [redacted] To: " [redacted] @cleveland.Revdex.com.org" < [redacted] @cleveland.Revdex.com.org>Hello ***, I am responding to the complaint of Sue D [redacted] Enclosed is my response, along with copies of her original purchase order, her change, and our store policythat is hanging in our store.I hope this helps to clear up that we are always willing to assist our clients in the best possible solutionsWe cannot offer a refund on custom upholstery furniture, as we are not licensed to resell upholstery furniturein the State of OhioThank you for your consideration in this matter.If you have any furniture questions, please feel free to call me440-665-7911Renee G***Vice President Brian's FurnitureCenter Ridge RdWestlake, Ohio 44145440-808-2158www.BriansFurnitureStore.comemail- [email protected]
From: Brian L [redacted] Date: Wed, Mar 23, at 10:AMSubject: Response to ID [redacted] To: " [redacted] @cleveland.Revdex.com.org" < [redacted] @cleveland.Revdex.com.org>Hello ***, I am responding to the complaint of Sue D [redacted] Enclosed is my response, along with copies of her original purchase order, her change, and our store policythat is hanging in our store.I hope this helps to clear up that we are always willing to assist our clients in the best possible solutionsWe cannot offer a refund on custom upholstery furniture, as we are not licensed to resell upholstery furniturein the State of OhioThank you for your consideration in this matter.If you have any furniture questions, please feel free to call me440-665-7911Renee G***Vice President Brian's FurnitureCenter Ridge RdWestlake, Ohio 44145440-808-2158www.BriansFurnitureStore.comemail- [email protected]