I don't want money as $is not a big dealHowever, I do want Bumble Bee International to halt the sales of this particular line of products and conduct a thorough investigation into the matter, so as it will not happen again to someone unsuspecting that will consume the glass and will
experience serious health issues
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
[I never received the letter or the stated enclosures they refer to in the attached response. Even if I had, getting another package of tuna and a coupon to buy more tuna does not resolve the quality issue/concern or restore my confidence in further purchases from Bumble Bee.]
Regards,
*** ***
Dear ***:We are sorry to hear about your recent unpleasant experience with our Bumble Bee Solid White Albacore in Water.From the description of the object, you found in our product, we believe it is a tuna eye lensWe follow stringent quality Control procedures to prevent this from happening and it is a rare occurrence to find one in the finished productWe make every effort to bring to the consumer the highest quality tuna on the market and assure you this incident will be reported to our Ouality Assurance department.Your satisfaction is important to our CompanyWe appreciate your Courtesy in bringing this matter to our attentionWe hope you will Continue to use and enjoy our products by redeeming the enclosedCOupOnS.Sincerely,*** *** Consumer Affairs Correspondent
Consumer did not send us the tuna eye lent. *** *** *** *** *** ** *** ***, ***
I don't want money as $is not a big dealHowever, I do want Bumble Bee International to halt the sales of this particular line of products and conduct a thorough investigation into the matter, so as it will not happen again to someone unsuspecting that will consume the glass and will
experience serious health issues
Hello,Attached please find a copy the consumer's response that will be mail out to him.Let me know if there are any questions.Thanks,***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
[I never received the letter or the stated enclosures they refer to in the attached response. Even if I had, getting another package of tuna and a coupon to buy more tuna does not resolve the quality issue/concern or restore my confidence in further purchases from Bumble Bee.]
Regards,
*** ***
Dear ***:We are sorry to hear about your recent unpleasant experience with our Bumble Bee Solid White Albacore in Water.From the description of the object, you found in our product, we believe it is a tuna eye lensWe follow stringent quality Control procedures to prevent this from happening and it is a rare occurrence to find one in the finished productWe make every effort to bring to the consumer the highest quality tuna on the market and assure you this incident will be reported to our Ouality Assurance department.Your satisfaction is important to our CompanyWe appreciate your Courtesy in bringing this matter to our attentionWe hope you will Continue to use and enjoy our products by redeeming the enclosedCOupOnS.Sincerely,*** *** Consumer Affairs Correspondent