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Legacy Building and Design, Inc.

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Legacy Building and Design, Inc. Reviews (2)

I am rejecting this response because:First of all we have no clue who Troy is,  or any way of contacting him or Legacy Builders.  We have not heard from Legacy builders for over 6 weeks.  We have, sent emails, made phone calls, left messages.  We have paid $12,000 for an antique wood floor that was never delivered.   We have paid $12,000 for brick that was only partially delivered.   Does this "Troy" have a last name or a phone number?  We have contacted an attorney because Ray  H[redacted] or as he is also known; Tony H[redacted], Ray R[redacted], Tony Ray H[redacted], and Gusto H[redacted], has disappeared with our money, and left us with a shell of a room.

Hello Mrs. [redacted]:Unfortunately we have not met in person but I am happy to respond to your query from the Revdex.com.I believe the Revdex.com was intended to help resolve customer issues before they ever became legal issues.  I will be happy to reasonably resolve any issues you have with our company....

 We have been noticed by your attorney today that you are taking legal action against us, unfortunately.   While we regret your decision to involve attorneys, we remain committed to a fair and equitable resolution as we have retained an attorney to protect our interest.It appears we are an impasse.  We like to be paid per our contract with you, and only after we have competed certain stages of work.  I am sorry this is not agreeable with you after we signed a contract, and the project is almost nearing completion.  We agree that you have paid us nearly or close to 60K so far, but that has only been for work completed thus far.We regretfully look forward to allowing our mutual attorneys work thru these issues and have them find an amicable solution and ultimately find a way to deliver you a wonderful room addition that you will enjoy for years to come.  To that end and since attorneys are now involved it would be unfair for either of us to discuss this matter further on the Revdex.com site or elsewhere.  I think it far batter to resolve our differences in person and with the help of our mutual attorney'sIn closing, I will say again that we are committed to you and your project and will stand upon over 50 years of dedicated service to clients just like you!!!Best,Troy

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Address: 1832 Park Ave, Orange Park, Florida, United States, 32073

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