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Legacy Management Group, LLC

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Legacy Management Group, LLC Reviews (1)

Following are the disputes he states:1) Viewed and applied for unit #**; placed in instead2) Carpet was to be replaced before move in3) Walls were to be painted before move in4) We told him he had no option (in regards to the maintenance items which were supposed to be completed) because he paid
for it5) Hot water heater broken and we never fixed6) No keys turned in at move out7) He had the carpets cleaned himselfI will respond to each item in the same manner:1) Their application, which was submitted online, asked for what property they were applying for, to which they listed apartment #** or #**; no mention of unit #**, which I assume was simply a vacant unit used for showing the layout of the units within that complex.2) I have no records of any communication with them or the owner discussing new carpets in the unit.3) On the move in inspection form, which the tenants signed, there is no mention of anything being wrong with the walls; in fact, the ONLY lines which make a notation of anything are for the floors (stains on carpet and wear/scratches on the vinyl), the outside of the fridge, and the oven hood/range.4) We would never tell a tenant, essentially, "too bad, you paid for it"The only way I can make sense of this is if he accepted certain faults with the apartment, and then after moving in demanded that we fix things; this, of course, is not okay when, to our understanding, the tenant accepted the property as is.5) I have no record of anything being wrong or reported to us regarding the hot water heaterThe ONLY maintenance request in his file was submitted on 10/10/stating that their AC wasn't working; and then two days later, on 10/12/2014, they sent another requesting that we cancel the first request because their AC is working again.6) On the move out inspection it is noted that no keys were turned in or left in the unit.7) If tenants have the carpets cleaned themselves, they are to turn in a copy of the receipt, and then we will not charge them for a carpet cleaningI have no record of any such receipt, and therefore he was charged for carpet cleaning.Another note on what I found while researching his profile:1) The move out inspection lists that in the living room and one of the bedrooms, the blind slats were chewed at the bottom; as well, the carpet was fraying at the top of the stairsThis was evidence to us that the tenants had an unauthorized animal in the home which caused some of the damage.Looking at every document in this tenants profile, and everything noted online in our system, there is no record of much of what this tenant is claimingI can only present to you the information we have on-file, which seems to contradict most of what he is claimingThe move out, from a Maintenance Supervisor perspective, was fairly routine; however, the tenants were only required to pay a $deposit which is very low.*** *** ***

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Address: 4822 N. Rosepoint Wy., Ste. A, Boise, Idaho, United States, 83713

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www.lmgproperties.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Legacy Management Group, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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