Legacy Service USA

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Yes they did finally come after months of requests, but there are still issues with the
gutters, as the rain drips between the gutter and the roof You can see light in some
places.
Regards,
*** ***

Indre S[redacted] <[redacted]>
11:56 AM (5 minutes ago)
to me 
Please remove this complain from your system.
This has been resolved now and as per our conversation over the phone I mentioned that Legacy Service went out two...

weeks ago and addressed the problem for pastor the [redacted].
Please do not hesitate to contact me should you have any further questions.
Thank you

Overall we had a great experience with Legacy Service. They were extremely thorough, helpful and reasonable. Thomas walked us through everything and was the most professional of all of the all window companies we got estimates from.
After the job was done they cleaned everything impeccably. We had both our bay windows replaced and fixed patio doors. I couldn't be happier.

Review: This company replaced rain gutter on our church a year and half ago.

The snow has damaged the gutters. They have a 5 year guarantee

They promised to repair this over 2 months ago.Several calls and broken

promises and still no repairs.Desired Settlement: Come and do the work you had promised our church to do.

Business

Response:

Indre S[redacted] <[redacted]>

11:56 AM (5 minutes ago)

to me

Please remove this complain from your system.

This has been resolved now and as per our conversation over the phone I mentioned that Legacy Service went out two weeks ago and addressed the problem for pastor the [redacted].

Please do not hesitate to contact me should you have any further questions.

Thank you

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: