Complaint: [redacted] I am rejecting this response due to the following reasons: Breach of Contract, failure to complete the mold remediation and demolition work in a timely manner; customer harassment sarcasm, & unprofessional behavior, and failure to provide me with a logical explanation for not having my house completed by November 3, 2017, as I had been promised by [redacted] , and [redacted] of Alliance Reconstruction According to the first draw schedule, my house was due to be completed by October 1, 2017, but this didn't happen!During the month of August, Alliance Reconstruction received the first check in the amount of $41,to be use toward repairing my house, and work was to begin August 1, However, work didn't start until August 1stInstead, work started August 21st, and from then until October 6th, only the roof, the trash, and "horrible electrical wiring and half done HVAC repair had been started but not finished." During the first the first week of September, I went to the house and [redacted] of the City of Arlington was there, and had already inspected the houseAt that time, he told ***, the electricians, [redacted] & Son, and I that the wiring was out of code and that the house would fail inspection, and it didDuring the first week of October, I again visited the house around 1:p.m., and noticed [redacted] and [redacted] & Son (electricians) working in the houseI asked [redacted] to relocate the two vents that had been fixated on both sides of my ceiling fan/light fixture located in the center of the game room upstairs and [redacted] said, he would relocate the vents, but [redacted] never returned to ensure the work being doneI even texted [redacted] several timesHe responded to some of the emails stating that he would relocated the vents, then I never heard from him againThe last time I saw [redacted] or anyone working on the electricity was OctoberIt was only after I contacted [redacted] that he rushed a crew of workers to the house to fabricate completing the work so that he could say, "75% of the work had been done." This isn't true and the mortgage company agrees that the work isn't completed at 75%Failing to provide me with the scope of work and any changes involved in completing my house AR conducted the mold test in June, then waited until around July 31st to request a check from the insurance company so the mold could be completedBasically, AR over charged for a mold job it never intended to implementFrom August to October 31st, only a few of the walls where mold remediation needed to take place been removedBy that time more mold had accumulated in the houseTo date, many of the walls that needed to come down were still in their original position as of November 8th which is the day [redacted] and I met at my houseOn November 8th, the lock box had not been removed and two men were working on the walls with old insulation still behind them and inside the attic walls Consequently, other tests were then required, which voided all other previous mold testingThe electrical work is incomplete and horrific, yet [redacted] has asked for full paymentAR completely altered the ceiling in my stairwell without my permission; now that has to be redonethat now has to be redone; failing to replace attic wall insulation; total disrespect and unprofessional behavior of [redacted] when I met with him to try to resolve the issues concerning my house on November 8thI won't continue to work with an agency that cuts corners while still expecting to be paid for poor performanceAs of December 15, 2017, [redacted] pulled his permit contract from the City of Arlington, stating that he would no longer be working on my houseAround October 31st, I contacted [redacted] He stated that he would meet with me November 1st at 4:p.m., but never showed upWhen I contacted him concerning the meeting, he told me had forgottenThen on November 8, 2017, I met him for the first time expecting an explanation for why my project had been abandoned [redacted] didn't provide an explanation, but had plenty of paperwork to give me so he could talk about getting paid [redacted] is very rude and arrogant, and eventually started harassing me via text messages for simply asking him to return my property and paying for my damaged ceilingI eventually filed a police report because the text messages were continuous until I was advised by the police department to ask him not to contact me againThere is no excuse for not completing my house in the time he agreed to and as stated on the Alliance Home Improvement Contract No [redacted] , the mold remediation! [redacted] should have completed the work before he got paid since this is the way the construction business works during the month of September the City's permit had been removed from the property by someone from Alliance ReconstructionFrom the start of the project, I was told that I would be receiving calls from [redacted] about the progress of my house however, I received one call over a month periodAlliance Reconstruction and its owners are predators who take advantage of insurance claims, do "cookie cutter" work, then submit claims as though the work was completed with integrityIn the contract, it states that if there are customer concerns, an arbitration hearing is required, but [redacted] has never set an arbitration hearing with me because he's only interested in being paid, not doing quality workI'm sorry that I trusted AR to start my house remodeling project that was neglected for work in HoustonI did attempt to resolve this issue but [redacted] to submit the paperwork to my mortgage company so I could continue on with another contractorI have read another customer's complaint on the Revdex.com website that confirms what I have written Regards, [redacted]
Complaint: [redacted] I am rejecting this response due to the following reasons: Breach of Contract, failure to complete the mold remediation and demolition work in a timely manner; customer harassment sarcasm, & unprofessional behavior, and failure to provide me with a logical explanation for not having my house completed by November 3, 2017, as I had been promised by [redacted] , and [redacted] of Alliance Reconstruction According to the first draw schedule, my house was due to be completed by October 1, 2017, but this didn't happen!During the month of August, Alliance Reconstruction received the first check in the amount of $41,to be use toward repairing my house, and work was to begin August 1, However, work didn't start until August 1stInstead, work started August 21st, and from then until October 6th, only the roof, the trash, and "horrible electrical wiring and half done HVAC repair had been started but not finished." During the first the first week of September, I went to the house and [redacted] of the City of Arlington was there, and had already inspected the houseAt that time, he told ***, the electricians, [redacted] & Son, and I that the wiring was out of code and that the house would fail inspection, and it didDuring the first week of October, I again visited the house around 1:p.m., and noticed [redacted] and [redacted] & Son (electricians) working in the houseI asked [redacted] to relocate the two vents that had been fixated on both sides of my ceiling fan/light fixture located in the center of the game room upstairs and [redacted] said, he would relocate the vents, but [redacted] never returned to ensure the work being doneI even texted [redacted] several timesHe responded to some of the emails stating that he would relocated the vents, then I never heard from him againThe last time I saw [redacted] or anyone working on the electricity was OctoberIt was only after I contacted [redacted] that he rushed a crew of workers to the house to fabricate completing the work so that he could say, "75% of the work had been done." This isn't true and the mortgage company agrees that the work isn't completed at 75%Failing to provide me with the scope of work and any changes involved in completing my house AR conducted the mold test in June, then waited until around July 31st to request a check from the insurance company so the mold could be completedBasically, AR over charged for a mold job it never intended to implementFrom August to October 31st, only a few of the walls where mold remediation needed to take place been removedBy that time more mold had accumulated in the houseTo date, many of the walls that needed to come down were still in their original position as of November 8th which is the day [redacted] and I met at my houseOn November 8th, the lock box had not been removed and two men were working on the walls with old insulation still behind them and inside the attic walls Consequently, other tests were then required, which voided all other previous mold testingThe electrical work is incomplete and horrific, yet [redacted] has asked for full paymentAR completely altered the ceiling in my stairwell without my permission; now that has to be redonethat now has to be redone; failing to replace attic wall insulation; total disrespect and unprofessional behavior of [redacted] when I met with him to try to resolve the issues concerning my house on November 8thI won't continue to work with an agency that cuts corners while still expecting to be paid for poor performanceAs of December 15, 2017, [redacted] pulled his permit contract from the City of Arlington, stating that he would no longer be working on my houseAround October 31st, I contacted [redacted] He stated that he would meet with me November 1st at 4:p.m., but never showed upWhen I contacted him concerning the meeting, he told me had forgottenThen on November 8, 2017, I met him for the first time expecting an explanation for why my project had been abandoned [redacted] didn't provide an explanation, but had plenty of paperwork to give me so he could talk about getting paid [redacted] is very rude and arrogant, and eventually started harassing me via text messages for simply asking him to return my property and paying for my damaged ceilingI eventually filed a police report because the text messages were continuous until I was advised by the police department to ask him not to contact me againThere is no excuse for not completing my house in the time he agreed to and as stated on the Alliance Home Improvement Contract No [redacted] , the mold remediation! [redacted] should have completed the work before he got paid since this is the way the construction business works during the month of September the City's permit had been removed from the property by someone from Alliance ReconstructionFrom the start of the project, I was told that I would be receiving calls from [redacted] about the progress of my house however, I received one call over a month periodAlliance Reconstruction and its owners are predators who take advantage of insurance claims, do "cookie cutter" work, then submit claims as though the work was completed with integrityIn the contract, it states that if there are customer concerns, an arbitration hearing is required, but [redacted] has never set an arbitration hearing with me because he's only interested in being paid, not doing quality workI'm sorry that I trusted AR to start my house remodeling project that was neglected for work in HoustonI did attempt to resolve this issue but [redacted] to submit the paperwork to my mortgage company so I could continue on with another contractorI have read another customer's complaint on the Revdex.com website that confirms what I have written Regards, [redacted]