Legal Solutions Debt Advocacy

Review: I contacted this company to help me with the prevention of my home going into foreclosure in March, 2014. After speaking with [redacted] and J[redacted] several times over the phone and through email, I provided them with information regarding myself and my husband including social security numbers, employment information, bank information and several years of tax returns with their reassurance and promise that they would work with my mortgage company to prevent our home from being foreclosed on. I sent them a total of $3500 over the last few months, all the checks were cashed. Today I had someone knock on my door and inform me that they had seen my house for sale on the Weld County Foreclosure listings. After calling the Assessor's office, I did learn my home is scheduled to be sold at 10:00 am tomorrow. I tried contacting [redacted] and J[redacted] on the phone and through email, the phone continuously rings with no answer, [redacted] isn't responding to my emails and J[redacted]'s email was sent back saying it was not a deliverable address. I tried to do several internet searches finding information to contact this company and have had no luck. I even contacted the property management company that owns the building Legal Debt Solutions has as their address, and they were not able to give me any information as well.Desired Settlement: I would like to see this company put out of business for unethical practices and have my money returned since my house wasn't stopped from going into foreclosure and I believe I was highly scammed.

Review: This started December 2012. My husband and I knew his company, which was more than 50% of our income was going to be shut down Dec. 31,2012. I contacted the [redacted] of Ohio. We knew with the income loss we would have a very hard time meeting our mortgage paymt and keeping up with bills. We just want to see about a loan re-modification, to lower our 6% interest rate and thus our mortgage paymt. We than began to receive many letters from companies saying they where Lawyers and would represent us in this process. They would help us through the red tape and expedite the process. We did contact a few of these companies.We decided to go with Legal Solutions Debt Advocacy. We had to pay them $3000.00. We Did this in a few paymts and they said they would begin working for us and it would take on average 3months.Well here it is November 15,2013. We started our process with [redacted], then our account was transferred to [redacted] then [redacted]. Each time we had to file new paperwork. Even though we where able to show loss of income our bank denied our re-modification. Legal Solutions couldn't tell us why. I tried calling the bank and they where not helpful at all and tied us up in more red tape. I the called Legal Solutions back who most of the time would not answer call or call back. I received a call from [redacted]. He asked me quetions about my call to the bank. I asked him what this ment Mr. [redacted] said it was just going to strengthen the law suit they where going to file against the bank and we would get a lower mortgage. To date we have never heard anything about a law suit and we have asked. On 08/12/2013 we received a email from [redacted] saying our file had now been transferred to her, Escalation Dept.. She assured me after we would again re-file all the appropriate documents things would move quickly. On 11/14/13 Ofey notified us she was be transfer and our file would go to someone else. I contacted the [redacted] Ohio before we lose our home.Desired Settlement: My husband and I want all our money back.

Review: In June of this year I entered into an agreement with a full refund guarantee if they could not get my modification.I was assured several time all of my money would be refunded. August 14th I was informed that the paper work for my refund was submitted because theywere not successful in obtaining my modification. August 29th this person informed me that her supervisors wanted her to try one more time. Sept 14th I was informed she was unsuccessful. Finally in October I received the form for my refund(after calling and emailing everyday). They received my request on October 10th and was informed that I would reveice my refund in 10 to 14 business days . When that did not happen I received and email that the refund process was 14 to 21 days which meant the process was completed on November 8th and my paper work would be forwarded to the accounts department and she would contact me on November 11th. When that did not happen I again sent email and was finally told I would receive half of my refund by the Friday before Thanksgiving and the balance after. As of today I have not received anything. P.S. The full refund was supposed to be $4000.00 they wanted to give $2000.00 I agreed to no less than $3000.00 at this point I feel they should give me the full amount as this was the agreement. I removed the names of the people involved but do have them.Desired Settlement: I would like the full amount that I was promised, assured and guaranteed before proceeding with this agreement. I am sure they will not do that since later agreed to a lesser amount fearing I would not get anything. And still I did not get anything. I have emails to support my complaint.

Review: I was contacted by a company named [redacted] who talked me into signing up for their assistance, which turned out to be getting help from Legal Solutions [redacted]. I was then given a customer service number and told they would be contacting me every month with an update on my account. I read agreement and began my journey with Legal Solutions [redacted]. My money was being deposited each month into an account that was being managed by yet another source, [redacted] Services. After TEN months and numerous times that I had to contact Legal Solutions [redacted] for an update -- I was told that I should be receiving my monthly calls from my legal assistant and that they would look into it. Then they read from a script about the program. I never heard from anyone!! And then I received an email stating that my account had been transferred to another legal firm. What??!! That firm had another agreement that would not only cost me the money I was depositing into my account by out of pocket expenses as well to cover [redacted]! OUTRAGEOUS! Not the agreement I had made with Legal Solutions [redacted]. So I withdrew my money. HOWEVER, I ONLY RECEIVED $1,544 OF THE MONEY I CONTRIBUTED -- LEAVING $3,250 UNACCOUNTED FOR! WHERE IS MY MONEY?! I NEVER RECEIVED ANY SERVICES FOR WHAT I'M SURE THE LEGAL SOLUTIONS [redacted] company will say is what that money paid for. BUT I ABSOLUTELY RECEIVED NO, ZERO, NOTHING IN TERMS OF SERVICES. NOT EVEN A PHONE CALL! AND NO DISCUSSION ABOUT TRANSFERRING TO ANOTHER FIRM TO HANDLE!! I'M VERY UPSET! ANGRY! AND BESIDE MYSELF THAT THIS COMPANY COULD TREAT PEOPLE THIS WAY!Desired Settlement: I would like to have the $3,250 that I faithfully deposited for services to help me get out of [redacted] refunded to me. I could use that money to help settle accounts on my own! That's a lot of money when you are working and saving to get out of [redacted] after personal issues put you there and you reach out for genuine assistance to make that happen.Thank you.

Review: This company solicited me by U.S. mail to my home address regarding a home loan modification. Around Feb of 2013 After speaking to a representative via phone call I decided to move forward with the modification process with the assistance of this company. I sent the requesting documents via fax and email. Authorized 3 EFT transactions totaling the amount of $3500.00 payable to this company for the modification of my mortgage.Approx 6 months later I am advised of Foreclosure and a court date has been set. I contact Legal Advocate Network and am advised I do not need to go to court, they are handling this. As of today February 7, 2014, the only type of service I have received has been numerous requests for more and more documentation. Finally after months of sending and resending documents, I am now told for months my request is in "review". I attend the court date with no sign of anyone from this company there to help me. I was advised of my balance in excess of 15,000.00 PLUS attorney fees from bank. I came up with the money and am current on my mortgage, but feel this company is a scam and did not fulfill their obligation they were paid to fulfill. I have read complaints describing the exact same situations on Ripoff report.com.Desired Settlement: Reimbursement of my 3500.00 plus the 2000 in attorney fees I had to pay for the bank attorney to accept my payment.

Review: Legal Advocate Network is no more than a fraudulent company who took me for a ride on $3500.00 dollars. They told me that they were going to do a mortgage modification for me and that they were "attorneys" that would be representing me. They also told me not to contact my lenders over this matter as it would jeopardize my modification. In order to qualify for this service, I had to be delinquent on my loan first. By paying them the money upfront, they said they were able to lock it in and begin the process, but not before. I found out they were a fraudulent company on January 3rd, 2014. They began the process on May 30th, 2013, so I have not paid on my mortgage for 7 months making the loan now in foreclosure proceedings. These people took advantage of the fact that I had to file for unemployment for 6 months and I fell for there scam.Desired Settlement: I would like to have a refund of all $3500.00 that I spent in one lump sum, not payments.

Review: Was misled and giving false information that led to a contract agreement that was not what I ageed to. Was told my payment of 3500$ for my house consilidation would be kept as leverage to get the bank to consolidate and would be kept by legal solutions until a compromise was made. When ask for the money to be released to the bank legal solutions denied our agreement and said the 3500$ was for there services. I got every piece of paper myself, filed every document myself, made all the calls myself. The only thing legal solutions did was lie, manipulate, and take advantage of a desperate situation. There was one phone call made to my bank and the postage was paid for all the documents I accumulated sent to my bank. For these services I was charged 3500$ they were rude, mean, and vicious when I called to talk with them about it. When I finally worked things out with my bank I did not have the 3500$ I had put back for them and had to come up with it again. This has caused great financial stress as well as mental anguish on me and my entire family!!! Do not believe a word they tell you it is all a scam!!!!Desired Settlement: I am in the process of getting the name and number from the legal department of Legal solutions for my lawyer who will be taking this over! Still no return call or concern from them.....

Review: This company portraits to be a legal solution to individuals debt issues working with your mortgage company. After repeated requests to have our payment returned due to misleading information, we were lead to believe that a resolution to our loan modification would be soon . To date, 8 months later, we were sent a client disengagement form ending our help with our mortgage company. We were taken advantage of due to my husband's disabilities, and our desperate need for assistance. I will contact every possible agency and disability lawyer that will help us get our money back and to stop individuals from preying on innocent people who legitimately need help .WE CANNOT AFFORD A LOSS OF $3500.00. This is a true crime being committed.Desired Settlement: I feel I am not out of line for asking for a refund. I did my part To help them with our loan modification while working 2 jobs only to find out from mortgage company they had not performed any legal solution to our debt. We were robbed of $3500 for a service that was not performed as indicated from the beginning.

Review: I sent a letter (via mail) to Legal [redacted] Debt on 01/06/14 (originally dated for January 6, 2014) in order to close my account with them. I was told by a representative that I needed to send them a letter. I was not satisfied with their services, so I wanted to move on. I had been authorizing them to withdraw $270 from my checking account since around 07/2013. I had included 3 debtor accounts within my account with them. I requested that they pay off one debtor and completely remove the other two debtor accounts. I informed them that my last payment to their company would be on January 28, 2014. I informed the company that any money that was left after paying off the one debtor should be used to pay off any fees that I needed to pay to them.I noticed on January 27, 2014, that I had not heard from Legal [redacted] Debt concerning my closing the account. I called the company on 01/27/14 and they informed me that they had not received the letter. However, I was able to tell the company who signed off on the letter (I had requested a signature) after receipt to their company. I then sent the letter a second time (via fax) and this time had the post office post date it. I was told by a supervisor that they would close two of my accounts, pay off the one account, and send me what money was left over from my $270 (after company fees).Fast forward to March 28, 2014, Legal [redacted] Debt (through their holding company, [redacted]) withdrew $270 from my checking account. The withdrawal was not authorized and has caused a hardship. My checking account has been in the negative since 03/28/14. My account should have been settled in January 2014. I called both Legal [redacted] Debt and [redacted] on Monday, March 31, 2014 and April 3, 2014. I was basically stone walled by both companies, told that my accounts were closed, and that their was nothing they could do. [redacted] claimed that Legal [redacted] Debt did not inform them that I had closed my account.Desired Settlement: I want the $270 refunded back to my checking account, asap. I was told by [redacted] that I would be refunded about $214. However, they would not cut a check until April 11, 2014. I feel that this shows that the $270 that was withdrawn from my checking account in January 2014 was not used to pay company fees. I should not have to deal with a checking account in the negative for two weeks because the two companies did not communicate. I did what they asked me to do. I sent a letter.

Review: I was sold a debt settlement company that is not what it was represented as. I contacted [redacted] to help me settle my debt. I contacted then because of their rating with the Revdex.com. I was sold a company by them, called Legal Solutions Debt. I was informed that this was an experienced law firm and that they deal with all of my creditors. I have since been told by my creditors that they will not negotiate or even speak to Legal Solutions because they are not attorney backed. When I spoke to Legal they say they have an attorney on retainer. I spoke to [redacted] because I feel it was this company that sold me a bill of goods that was false. I am paying $820.00 a month which includes about $412.00 in fees to a company that is not able to negotiate for me. When I called [redacted] I was told it is out of their hands to help me get my money back. I have been in this program since March 2013. I am looking to get back about #3900.00 if fees and money that is in my savings plan which is about 2700.00.Desired Settlement: Just to get all the money I have paid to date back fees plus savings

Review: My wife and I contacted this company to perform a service for use. We paid $3500.00 so that they could help up modify our mortgage and save our home. After six(6) months they let use know that there's nothing they can do and that they will give us a refund of $2500.00 on 12/16/2013 (I have the emails and release document that was signed at that time). Since then we have called numerous times and sent tons of e-mails. To this date we have yet to receive a response, e-mail, or phone call regarding the status of our refund. We will be seeking legal action if this matter is not resolved. How can they be in the business of helping people when really they're ripping people off of their hard earn money. Due to their negligence we are still fighting to try to save our home. This has been the worst experience ever and I don't advise anyone to utilize their services.Desired Settlement: I would like to receive my agreed upon refund of $2500.00 asap. I've waited long enough and have tried many times to resolves this issue with no response from this company.