Legal Tax Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.after reviewing papers we received in the mail: -Husband Wants paper to add my name to account-Legal Tax service is cashing our checks anywhere from 4-days after I paid it onlineLegal Tax Service says I must pay days before the bill due date, but from them cashing it 4-days after I pay it That would still make it late [redacted] they are inconsistent in cashing my check and inconsistent in when my next bill is mailed out I am concerned that this will continue to be a problem in the future -Our bank ( [redacted] ) says most business have a grace period for this reason example days after due date before charged a late feeBank says ask what their policy is - I do not remember them refunding a late charge in the past but if you look at the paper they sent me in the mail 6/10:39Am they put late charge and at 6/at 12:01PM put my payment inwhich is only hr min later- Its only but I really do not like how rude/unprofessional I was treatedespecially after I remember calling in Dec to ask why my bill was messed up and she said its ok its probably lying in a pile of papers/checks on my desk[redacted] Bank says they see this a lot with small companies where they get the check and wait to cash it until they get a pile of them which causes the person to be late- After talking to my bank they said if I schedule my payment days before due date, they guarantee it there and will pay any late fee that the company will give me if they aren’t cashing the check when receivedfrom here on out I will be mailing my payment days before due date - I was not aware they were receiving my payments late/or not cashing them- [redacted] Bank says they send a letter with my check to them to sign up for electronic bill pay so when someone from [redacted] Bank pays their bill it will be sent to them instantly electronic We just don't want this to continue forward in the future with problems/late fees since they are not cashing check if my math is correct until almost daysI was not aware of them receiving our checks in the mail late I thought they got them instantly electronic that same day or next since they have the online payment you can make on there website but they charge you a fee or I would be making our payments through there website thanks for your time Regards, [redacted] ***

Via facsimile: ***Revdex.com of Western Pennsylvania*** *** *** *** ***Pittsburgh, PA 15220RE: ComplaintSewage Account, Borough of *** ***Your #) NO***Gentlemen:In response to your correspondence dated January 25, 2016, be advised that Legal TaxService has investigated the
complaint and discovered that the facts recited by the Complainantare inconsistent with the recordInitially, the Complainant is not named on the invoice, nor hasever been named on the invoiceThe Complainant was receiving usage invoices because shesupplied the address as to where the monthly usage bill should be mailed, Legal Tax’s datarecords do not indicate that the account holder died, the data only indicated a change of addressto which the monthly bill should be sent.Secondly, even though the Complainant indicated to the Revdex.com, that her Father, the ownerof the realty, died intestate, the monthly invoices would still have been forward to the heirs.Dying without a Will does not mean that there are no heirs The Commonwealth ofPennsylvania intestate law designates who are the heirsSince in this case, the decedent ownedreality at the time of death, under Pennsylvania state lawtitle to that realty vested in the heirsimmediatelyHow the heirs handle the Estate are the heirs own concernTo reiterate, themonthly usage fee statement had never named the complainant as owing the debt, but wasalways in the name of her Father.Regardless, the Complainant will not receive any further usage invoices, due to the factthat there are new owners of the Realty.Very truly yours,Donald C F*, Esquire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
after reviewing papers we received in the
mail:-Husband Wants paper to add my name to account.-Legal Tax service is cashing our checks anywhere from 4-days after I paid it onlineLegal Tax Service says I must pay days before the bill due date, but from them cashing it 4-days after I pay it That would still make it late.* they are inconsistent in cashing my check and inconsistent in when my next bill is mailed out I am concerned that this will continue to be a problem in the future. -Our bank (***) says most business have a grace period for this reason example days after due date before charged a late feeBank says ask what their policy is. - I do not remember them refunding a late charge in the past but if you look at the paper they sent me in the mail 6/10:39Am they put late charge and at 6/at 12:01PM put my payment inwhich is only hr min later.- Its only but I really do not like how rude/unprofessional I was treatedespecially after I remember calling in Dec to ask why my bill was messed up and she said its ok its probably lying in a pile of papers/checks on my desk.*** Bank says they see this a lot with small companies where they get the check and wait to cash it until they get a pile of them which causes the person to be late.- After talking to my bank they said if I schedule my payment days before due date, they guarantee it there and will pay any late fee that the company will give me if they aren’t cashing the check when receivedfrom here on out I will be mailing my payment days before due date - I was not aware they were receiving my payments late/or not cashing them.- *** Bank says they send a letter with my check to them to sign up for electronic bill pay so when someone from *** Bank pays their bill it will be sent to them instantly electronic. We just don't want this to continue forward in the future with problems/late fees since they are not cashing check if my math is correct until almost daysI was not aware of them receiving our checks in the mail late I thought they got them instantly electronic that same day or next since they have the online payment you can make on there website but they charge you a fee or I would be making our payments through there website thanks for your time
Regards,
*** ***

May 2016Via facsimile: ***Revdex.com of Western Pennsylvania*** *** *** *** *** ** ***
RE: ComplaintSewage Account, *** *** ***,Your ID NO***Gentlemen.:In response to your correspondence dated May 3, 2016, The complainant is under the misapprehension that Legal Tax service leeway to ignore the existing ordinance or resolution passed by the Political subdivisions of the Commonwealth of PennsylvaniaLegal Tax collects public money and is bound by the language of the Ordinances and the Resolutions of the local governments for whom it servicesLegal Tax Service is an agent of the Political Subdivision of the Commonwealth of Pennsylvania for whom it servesAs indicated in the very first response to this same complaint , Legal Tax service is granted the discretion to adjust a late payment once during a twelve month cycleThe Account holder was forward his complete account record upon which the account holder can verify that he did indeed receive an adjustment for late payment during the last twelve months billing cycle.In regards to the complainant's reference to the Bank, I too talked with the local branch of the same Bank who indicated that they are aware that it takes up to five days for a wire transfer to be remitted, to the drawee of the cheek, and are completely aware that public money must be remitted timely or there is a penalty if one writes a check on the due date which is the fifteenth of the month to be paid electronically, that cheek will not be received timely.As to her second penalty, even if the complainant did pay the face amount timely, but the account holder did not bring the total account current by paying the penalty and interest amounts,the account remains delinquentPursuant to the mandates of the Ordinance, an additional penalty is added each month to the account when the total outstanding amount due, i.eface, penalty and interest, on the bill is not paid timelyLegal Tax does not keep any of the penalty money but that is remitted to the governmental entity,What is not being understood by the complainant is that the amount due is owed to a government entity and not to Legal Tax Services Inc., and pursuant to the Constitution of the United States of America, Fourteenth Amendment (Equal Protection of the law clause), and the Constitution of the Commonwealth of Pennsylvania, a governmental body cannot treat one individual differently from any other individualIf one waives a penalty differently for one person, than the government must treat all equally, and must waive the penalty uniformly for all delinquent accounts with the same fact situationConsequently, although the initial penalty of $for the complainant is not a large sum, all of the delinquent account penalty with the same fact situation would also have to be waived which would result in a considerable amount of lost revenue to the municipalityRegardless, to reiterate Legal Tax does not have the legal authority or discretion to waive the penalty on any subsequent late payment that occurs after the first late payment within a twelve month period for anyone or for any amountWhen one pays with an electronic check, it is forward to a clearing house who then issues a paper check that is remitted to Legal Tax Service IncI assure the complainant that the check, LTS has a copy of Complaints's check and it is dated the fifteenth of the month which is the due date The check is then mailed from the clearing house to legal tax and, for whatever reason,electronic checks that are issued take five business days before receiptThis time delay is a banking problem not a Legal Tax Service delay.This is the third response from Legal Tax Service Incon this specific matterIf this response is not adequate, then Legal Tax Service does not know how to explain the fact that the account money is not owed to Legal Tax Service, Incbut to a governmental entity which imposes these charges and fees pursuant to universal laws that are uniform to all governmental political entitiesLegal Tax Service is bound and obligated to enforce the law as written and does not have any discretionary authority beyond the discretion granted Legal Tax Service Incby the governmental entity for which it service as heretofore set forth
Very truly yours,Donald * F*, Esquire

Via facsimile: ***Revdex.com of Western .Pennsylvania*** *** *** *** *** ** ***RE: ComplaintSewage Account, *** *** ***,Your ID NO***Gentlemen:In response to your correspondence dated May 2, 2016, be advised that Legal Tax Service does not set any policy on when final due date for payment is to be receivedThe due date is set by law and is usually a thirty day periodThe penalty and interest that attached for a late payment is set by lawThe due date is the last date that the payment must be physically paid in the office of Legal Tax ServiceIn this account, it appears that payment for this account is usually made by a bank wire transferFor reason not in control of Legal Tax Service, the Clearing House to where the funds are initially wired is located in Texas, and it takes five business days from the date that the money is wired by the Bank to the Clearing House before the payment is received by Legal Tax from the Clearing HouseTo avoid any furture problems, the complaintant should instruct the Bank to wire the required payment at least five business days before the due date which is the same date each month and does not vary, or in the alternative, opt to pay by placing the payment in the mail which is usually delivered overnight, or in the drop box located in the municipal building which is picked up daily, or pay in person at the office up to 4:p.mon or before the due date.Also be advised that any late payment revenue is not kept by Legal Tax Service Incbut is remitted to the municipality for whom it collectsSecondly, the billing and payment collection accounts are entered by an automatic data processThe computer is programed to be consistent with the time requirement s of the Ordinances that are established by lawThe only relevant date to the computer program is the date payment is actually received, and whether that payment was received, within the time frame set by lawIf payment was not physically received in the offices of Legal Tax Service by the due date the computer program automatically prints the next bill with the appropriate penalty attractedPrivate business can set policy to suit its endsLegal Tax Service deals with public money and must comply with the billing protocol that is established by law and the Municipalities.Very truly yours, Donald * F*, Esquire

May 2016Via facsimile: ***Revdex.com of Western Pennsylvania*** *** *** *** *** ** ***RE: ComplaintSewage Account, *** *** ***,Your ID NO***Gentlemen.:In response to your correspondence dated May 3, 2016, The complainant is under the misapprehension that Legal Tax service leeway to ignore the existing ordinance or resolution passed by the Political subdivisions of the Commonwealth of PennsylvaniaLegal Tax collects public money and is bound by the language of the Ordinances and the Resolutions of the local governments for whom it servicesLegal Tax Service is an agent of the Political Subdivision of the Commonwealth of Pennsylvania for whom it servesAs indicated in the very first response to this same complaint , Legal Tax service is granted the discretion to adjust a late payment once during a twelve month cycleThe Account holder was forward his complete account record upon which the account holder can verify that he did indeed receive an adjustment for late payment during the last twelve months billing cycle.In regards to the complainant's reference to the Bank, I too talked with the local branch of the same Bank who indicated that they are aware that it takes up to five days for a wire transfer to be remitted, to the drawee of the cheek, and are completely aware that public money must be remitted timely or there is a penalty if one writes a check on the due date which is the fifteenth of the month to be paid electronically, that cheek will not be received timely.As to her second penalty, even if the complainant did pay the face amount timely, but the account holder did not bring the total account current by paying the penalty and interest amounts,the account remains delinquentPursuant to the mandates of the Ordinance, an additional penalty is added each month to the account when the total outstanding amount due, i.eface, penalty and interest, on the bill is not paid timelyLegal Tax does not keep any of the penalty money but that is remitted to the governmental entity,What is not being understood by the complainant is that the amount due is owed to a government entity and not to Legal Tax Services Inc., and pursuant to the Constitution of the United States of America, Fourteenth Amendment (Equal Protection of the law clause), and the Constitution of the Commonwealth of Pennsylvania, a governmental body cannot treat one individual differently from any other individualIf one waives a penalty differently for one person, than the government must treat all equally, and must waive the penalty uniformly for all delinquent accounts with the same fact situationConsequently, although the initial penalty of $for the complainant is not a large sum, all of the delinquent account penalty with the same fact situation would also have to be waived which would result in a considerable amount of lost revenue to the municipalityRegardless, to reiterate Legal Tax does not have the legal authority or discretion to waive the penalty on any subsequent late payment that occurs after the first late payment within a twelve month period for anyone or for any amount.When one pays with an electronic check, it is forward to a clearing house who then issues a paper check that is remitted to Legal Tax Service IncI assure the complainant that the check, LTS has a copy of Complaints's check and it is dated the fifteenth of the month which is the due date The check is then mailed from the clearing house to legal tax and, for whatever reason,electronic checks that are issued take five business days before receiptThis time delay is a banking problem not a Legal Tax Service delay.This is the third response from Legal Tax Service Incon this specific matterIf this response is not adequate, then Legal Tax Service does not know how to explain the fact that the account money is not owed to Legal Tax Service, Incbut to a governmental entity which imposes these charges and fees pursuant to universal laws that are uniform to all governmental political entitiesLegal Tax Service is bound and obligated to enforce the law as written and does not have any discretionary authority beyond the discretion granted Legal Tax Service Incby the governmental entity for which it service as heretofore set forth Very truly yours,Donald * F*, Esquire

Via facsimile: [redacted]Revdex.com of Western Pennsylvania[redacted]Pittsburgh, PA 15220RE: ComplaintSewage Account, Borough of [redacted]Your #) NO. [redacted]
Gentlemen:In response to your correspondence dated January 25, 2016, be advised that...

Legal TaxService has investigated the complaint and discovered that the facts recited by the Complainantare inconsistent with the record. Initially, the Complainant is not named on the invoice, nor hasever been named on the invoice. The Complainant was receiving usage invoices because shesupplied the address as to where the monthly usage bill should be mailed, Legal Tax’s datarecords do not indicate that the account holder died, the data only indicated a change of addressto which the monthly bill should be sent.Secondly, even though the Complainant indicated to the Revdex.com, that her Father, the ownerof the realty, died intestate, the monthly invoices would still have been forward to the heirs.Dying without a Will does not mean that there are no heirs.  The Commonwealth ofPennsylvania intestate law designates who are the heirs. Since in this case, the decedent ownedreality at the time of death, under Pennsylvania state law. title to that realty vested in the heirsimmediately. How the heirs handle the Estate are the heirs own concern. To reiterate, themonthly usage fee statement had never named the complainant as owing the debt, but wasalways in the name of her Father.Regardless, the Complainant will not receive any further usage invoices, due to the factthat there are new owners of the Realty.Very truly yours,Donald C F[redacted], Esquire

Via facsimile: [redacted]Revdex.com of Western .Pennsylvania[redacted]
RE: ComplaintSewage Account, [redacted],Your ID NO. [redacted]
Gentlemen:
In response to your correspondence dated May 2, 2016, be advised that Legal Tax Service does not set any policy on when final due date for payment is to be received. The due date is set by law and is usually a thirty day period. The penalty and interest that attached for a late payment is set by law. The due date is the last date that the payment must be physically paid in the office of Legal Tax Service. In this account, it appears that payment for this account is usually made by a bank wire transfer. For reason not in control of Legal Tax Service, the Clearing House to where the funds are initially wired is located in Texas, and it takes five business days from the date that the money is wired by the Bank to the Clearing House before the payment is received by Legal Tax from the Clearing House. To avoid any furture problems, the complaintant should instruct the Bank to wire the required payment at least five business days before the due date which is the same date each month and does not vary, or in the alternative, opt to pay by placing the payment in the mail which is usually delivered overnight, or in the drop box located in the municipal building which is picked up daily, or pay in person at the office up to 4:30 p.m. on or before the due date.Also be advised that any late payment revenue is not kept by Legal Tax Service Inc. but is remitted to the municipality for whom it collects. Secondly, the billing and payment collection accounts are entered by an automatic data process. The computer is programed to be consistent with the time requirement s of the Ordinances that are established by law. The only relevant date to the computer program is the date payment is actually received, and whether that payment was received, within the time frame set by law. If payment was not physically received in the offices of Legal Tax Service by the due date the computer program automatically prints the next bill with the appropriate penalty attracted. Private business can set policy to suit its ends. Legal Tax Service deals with public money and must comply with the billing protocol that is established by law and the Municipalities.
Very truly yours, 
Donald * F[redacted], Esquire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.after reviewing papers we received in the mail:
-Husband Wants paper to add my name to account.
-Legal Tax service is cashing our checks anywhere from 4-10 days after I paid it online. Legal Tax Service says I must pay 5 days before the bill due date, but from them cashing it 4-10 days after I pay it.  That would still make it late.
* they are inconsistent in cashing my check and inconsistent in when my next bill is mailed out.  I am concerned that this will continue to be a problem in the future. 
-Our bank ([redacted]) says most business have a grace period for this reason.  example 5 days after due date before charged a late fee. Bank says ask what their policy is.
    
- I do not remember them refunding a late charge in the past but if you look at the paper they sent me in the mail 6/19 10:39Am they put late charge and at 6/19 at 12:01PM put my payment in. which is only 1 hr 20 min later.
- Its only 3.00 but I really do not like how rude/unprofessional I was treated. especially after I remember calling in Dec to ask why my bill was messed up and she said its ok its probably lying in a pile of papers/checks on my desk.[redacted] Bank says they see this a lot with small companies where they get the check and wait to cash it until they get a pile of them which causes the person to be late.
- After talking to my bank they said if I schedule my payment 5 days before due date, they guarantee it there and will pay any late fee that the company will give me if they aren’t cashing the check when received. from here on out I will be mailing my payment 6 days before due date.  
- I was not aware they were receiving my payments late/or not cashing them.
- [redacted] Bank says they send a letter with my check to them to sign up for electronic bill pay so when someone from [redacted] Bank pays their bill it will be sent to them instantly electronic. 
 
We just don't want this to continue forward in the future with problems/late fees since they are not cashing check if my math is correct until almost 10 days. I was not aware of them receiving our checks in the mail late.  I thought they got them instantly electronic that same day or next since they have the online payment you can make on there website but they charge you a fee or I would be making our payments through there website.  thanks for your time.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Review: My father passed away in May 2014. He owned a home in [redacted] and died very unexpectedly without a will or an executor. Most of the businesses I contacted letting them know there was no will, no money and no one responsible promptly discontinued contacting me.

nearly 18 months later, phone calls and letters have not gotten the bills in both my name and my fathers name to stop. I am not responsible for the bill and yet they now have me as the creditor.

Despite my attempts they have not removed this from my name and I feel now I need your help. I simply wish for them to stop sending me bills and especially to ensure that this bill is not in my name as I am not now nor have I ever been legally responsible for this bill.

I gave my name and address to the post office so I could do the responsible thing and contact the creditors. they have failed to respect my privacy as well as discontinue contacting me.Desired Settlement: No further contact except to confirm my name is not associated with this debt and assurance they will no longer contact me.

Business

Response:

Via facsimile: [redacted]Revdex.com of Western Pennsylvania[redacted]Pittsburgh, PA 15220RE: ComplaintSewage Account, Borough of [redacted]Your #) NO. [redacted]Gentlemen:In response to your correspondence dated January 25, 2016, be advised that Legal TaxService has investigated the complaint and discovered that the facts recited by the Complainantare inconsistent with the record. Initially, the Complainant is not named on the invoice, nor hasever been named on the invoice. The Complainant was receiving usage invoices because shesupplied the address as to where the monthly usage bill should be mailed, Legal Tax’s datarecords do not indicate that the account holder died, the data only indicated a change of addressto which the monthly bill should be sent.Secondly, even though the Complainant indicated to the Revdex.com, that her Father, the ownerof the realty, died intestate, the monthly invoices would still have been forward to the heirs.Dying without a Will does not mean that there are no heirs. The Commonwealth ofPennsylvania intestate law designates who are the heirs. Since in this case, the decedent ownedreality at the time of death, under Pennsylvania state law. title to that realty vested in the heirsimmediately. How the heirs handle the Estate are the heirs own concern. To reiterate, themonthly usage fee statement had never named the complainant as owing the debt, but wasalways in the name of her Father.Regardless, the Complainant will not receive any further usage invoices, due to the factthat there are new owners of the Realty.Very truly yours,Donald C F[redacted], Esquire

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: After calling this business and talking to two very rude unprofessional people. One was the manager and got no help. I was charged $3.83 penalty fee and interest fee and wanted it removed.

I have never ever had a charge before in my life. I paid my bill online on 3/13 it was due 3/15. The rude manager kept stating that it takes 5 days which I did not know that since I was paying online so I thought it was electronic and sent instantly. I've never had a interest charge or penalty charge from this company and the manager says the payment has been coming sometimes late. After calling my bank back she said it can take up to 5 days for places that are far away but this place is 2 mile away from where my bank and I live. My bank mailed out check 3/14. The bank says they got it in 1 day. The manager says they didn't cash check until 3/21 which would be 8 days after it was mailed.

The bank thinks the company is just taking a long time to cash the checks.

Since this is my first time and I wasn't aware of them not getting it in time. I thought as a one time courtesy they would waive the fee.

after reading online they have other bad reviews so I decided to not contact them again and just to seek help from the Revdex.com-see below one comment

A Yahoo Local User03/14/2012

I wish I could give them a big fat zero. Absolutely awful service. They are totally unorganized, rude, and unprofessional. The apparent office manager was no better. Its a shame when people in a supposed professional choose to conduct themselves in such a distasteful manner. [redacted] should consider finding another company to handle their affairs.Desired Settlement: remove $3.83 charge

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

after reviewing papers we received in the mail:-Husband Wants paper to add my name to account.-Legal Tax service is cashing our checks anywhere from 4-10 days after I paid it online. Legal Tax Service says I must pay 5 days before the bill due date, but from them cashing it 4-10 days after I pay it. That would still make it late.