LegalAudix, LLC dba American Consumer Services

I paid this company over $to handle my student loan for meOur agreement was that my loan will be consolidated and in turn my monthly payments will go downAfter paying them $my loan was consolidated but my payments doubledThey lied to me and now im having to refile my loan under other terms to try to get some financial help lowering my payments Product_Or_Service: loan consolidation Order_Number: XXXXXXXX Account_Number: XXXXXXXX

I enrolled in this program in april of I complied with all of the information needed to enroll in the program, payed the fee associated, nothing
I enrolled in this program in april of I complied with all of the information needed to enroll in the program, payed the fee associated, recieved their packet to fill out for all financial information, and returned it to themI have not heard back in over a year and a halfI have been trying to get in touch with any one ther many, many times, and have not been able to find out what is happeningI am worried that my student loans will go into default, due to this, what seems like, a scam.They took my money, I followed all requirements, and nothing has happenedI am filing this complaint due to no contact is possible to resolve this issueI need helpI either need them to follow through, or refund the fee that was paidI am extremely worried that this will have very negative side affects, as my lendors are now constantly call

I paid this company over $to handle my student loan for meOur agreement was that my loan will be consolidated and in turn my monthly payments will go downAfter paying them $my loan was consolidated but my payments doubledThey lied to me and now im having to refile my loan under other terms to try to get some financial help lowering my payments
Product_Or_Service: loan consolidation
Order_Number: XXXXXXXX
Account_Number: XXXXXXXX

Misleading practices
I received a call today saying that I filled out an application from this company and when I asked for a copy of the application I was told that they could not give it to me I have never had any contact with this company When I asked to speak to their legal department I was given a phone number of *** by floor manager Anthony *** It was not a legal department at all but a voicemail for a salesman