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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Review: I placed in an order on the [redacted] and received a notice via email that my order was shipped on the [redacted] I waited until the** and then I emailed as to the progress of my order and on the [redacted] when I received no response to my email – I called the 800 number and talked to “Edwin” he sounded somewhat confused. First he stated that my order was sent and then stated that he would re-send it with extra and then stated he needed to check. I provided him with my reference number and he said he had to go home and would call back in half an hour. I waited a full hour before calling the 800 number again. I reminded him he told me he was supposed to call back in half an hour and did not and he said he needed to check and put me on hold briefly. When he returned he said,” okay – it looks like the order came back so I can send it back to you or refund your money.” I told him I wished to have the order sent back to me and to please provide a tracking number so I can follow its progress. He agreed to do so. I thanked him and ended the phone call. I then sent an email to remind/confirm our conversation that he was to resend the order and to send me a tracking number. This occurred on 10/**/15 on or about 11:50 a.m. I waited till Monday to see if I received the tracking number with zero results. I tried to call several times and he has refused to answer the phone (###-###-#### then had to dial 0 to speak with Edwin and these attempts only go to voice mail. I would now request a refund of my money. I attempted to call ###-###-#### and received a message that the mail box was full and could not leave a voice mail. Their web page states available 24/7 and they do provide a tracking number both of these statements appear false. Mr. Edwin has also lied to me on 3 occasions: he would call me back in a half hour on Friday on or about 11am 10/**/15, that he would send me a tracking number and that he had even bothered to re-send the order much less fill it out. It does not appear that he is concerned with any aspect of basic customer service.Desired Settlement: I would like my money immediately refunded back

Review: I had ordered something from [redacted] however his name is I ordered to days ago I have tried calling him numerous time its been two days and he only wanted to talk to me 2 times with absolutely no help at all he told me that all of his money was tied up and he couldn't refund me and he is a known scammer if you look up reviews on this worthless man I talked to him on the [redacted] of January and it is now the [redacted] without any returned emails or phone calls then he turned his phone off on me so I couldn't call him anymore all of my emails have went unanswered and am not sure what to do because he wont refund me of my money he said he had to wait until he had his money and thats when he would remberst me and he never called back there are a couple of reviews saying he stole money from them and shorted them on there products they ordered please help me he wont answer me still HELLLLLP his phone number is [redacted] and im not even sure if the order number is right considering he probably took my money he used flint mobile service I have contacted them eith no responseDesired Settlement: I would just like my money back that's all I don't want to pursue legality issues I want it resolved in a decent matter but I feel bad for the people he is gonna scam its not just me just want my money hard times for someone to be stealing something you bought someone a gift its messed up I just need help he took $42.00

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,