Legends Carwash

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] I was told by insurance carrier Jason advised her to reject insurance claim for delay of delivery I will settle for the $settlement, but the damage done during this delivery is much moreThanks for your assistance

To Whom it May Concern, A representative from my company, Approved Moving & Storage Inc., agents for *** *** *** *** went to *** *** home on September **, to do an in home inspection/walk through to evaluate *** *** moveAfter the walk through a binding estimate was
submitted to *** *** based on the cube sheet (inventory taken during the walk through) and the move was agreed uponBased on the amount of household goods weight, a large foot straight truck which would have accommodated everything on the cube sheet was sent to *** *** home on October **, During the course of the day it was evident that not everything would fit as the amount of goods that *** *** wanted to be moved exceeded the cube sheet and not all of his goods would fitBased on the additional goods my company sent another truck to pick up the overflow the following day on October **, At this point my original truck was leaving to deliver to Bessemer, AL with the majority of the goods as we worked on a solution for the overflowUnfortunately en route to Bessemer my truck broke down in *** ** on 10/**/and the repair was not completed until 10/**/During this time, *** *** was kept in the loop as to the status of the repair and he informed me that he was returning to NY as he had previously scheduled and would not be returning to Bessemer, AL until sometime the week of the *** of NovemberWhile we were in our right to deliver his goods after the truck was repaired (*** *** could have a consignee appointed at destination) as a courtesy for the inconvenience we brought his goods back to our warehouse in New York, unloaded his goods in order to accommodate his request to be there at the time of delivery*** *** and his wife came to the warehouse during the week of November *, and we agreed to deliver all of his goods on November **,2015, the first day he would be back in AlabamaIn addition, although it was our right to charge up to an additional $for the additional items/weight of the goods, we agreed on $1000.00, again as a courtesy to *** *** for the inconvenienceTherefore, my company felt that while we could not originally get his goods to Alabama as originally planned, based on the break down (I can provide an invoice if requested) and the overflow, we did everything in our power to accommodate *** *** as best as we couldHowever, since he was a good customer, I am willing to offer an additional $(which is more than *** *** *** ***) in compensation to meet *** *** satisfactionLastly, if *** *** believes any damages occurred during his move, he is entitled to file a claim with *** *** *** *** and the claims department can be reached at ***Respectfully, Jason F*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] I was told by insurance carrier Jason advised her to reject insurance claim for delay of delivery.  I will settle for the $250.00 settlement, but the damage done during this delivery is much more. Thanks for your assistance