Legion Firearms

Complaint: [redacted] I am rejecting this response because: I canceled the rifle and went with my original order for just the lowerI accept that I have received the lower from my FFL on March *, The arrangement was I cancel the Rifle order and want my down payment backI informed him that my Credit Card account that I paid with has has been closed Regards, [redacted]

Hi ***,
Thanks for the noticeWe shipped *** the lower receiver he ordered last weekWe are working with
*** on either a timely upper receiver or a refund on that part of the orderI've attached the invoice for the lower that has shipped his way.
Please let me know if there's any other issues we need to resolve or any documentation we need to provide
Thanks again!
***

I placed an order for their LF15D back in January 2013. At first they were quick to call me, take a full payment, and confirming my order. I called them again once the expected delivery date was a few days away to get an update on my order. No answer. Every email and phone call after that was never answered. At one point in time the phone line was disconnected and another their voicemail box was full. I turned to their facebook page for some answers only to see that hundreds of other dissatisfied customers were also not receiving any updates on their product and could never get a hold of anyone at Legion. There were also other reports of bounced refund checks or not being offered a refund at all. It is now September 7th 2014 and I still have no rifle, no refund, and no answer from anyone at Legion.

Complaint: [redacted]
I am rejecting this response because: I canceled the rifle and went with my original order for just the lower. I accept that I have received the lower from my FFL on March *, 2014. The arrangement was I cancel the Rifle order and want my down payment back. I informed him that my Credit Card account that I paid with has has been closed. 
 
Regards,
[redacted]