Please listen to the phone call attached with Mr *** when he reported this claim. There were structural issues in which he was told to move out of it and that he can't be driving it down the road as per his words.
If a home has internal water damage and it was due to seepage or a crack in the foundation the claim would be denied as that is NOT an insurable risk.
He mentions his *** is in perfect condition, it was proven that there is a manufactural defect with it and is full of water on the side of the motor home. So it is NOT in perfect conditionWe have done everything possible to assist him however if the claim is denied to to a manufacturer defect in which is NOT covered under any insurance policy there is not much we can do other than provide a new policy once the repairs are completed and it passes a new safety inspectionI have been on vacation since Dec and just got back to work yesterday and is why my response wasn't received till yesterday
The clients claim was recently denied from [redacted] Insurance due to the fact "This is not an insurable claim but a warranty or manufacturer defect." So it is impossible to get coverage for...
this. Due to the water-loading on one side of the motor-home the vehicle has been deemed unsafe to operate at this time in which we need to out for the safety of the general public. We have offered numerous options for the insured in which he has chosen NOT to take any of our advise due to the costs involved. Due to the fact6 the vehicle is unsafe he will need to repair the vehicle and get a satisfactory safety inspection and then we could look to get him insurance on it. I don't know of any insurance company that will insure an unsafe vehicle which is likely full of mold especially for liability and the water-loading issue could cause a major accident in the USA. He should be going after the manufacturer of the vehicle for these repairs as it was a manufacturer defect which caused this issue. Please call me at [redacted] as we have done everything we can for the insured however when a claim is not covered we can't overturn that decision. Chad L[redacted]
Please listen to the phone call attached with Mr *** when he reported this claim. There were structural issues in which he was told to move out of it and that he can't be driving it down the road as per his words.
If a home has internal water damage and it was due to seepage or a crack in the foundation the claim would be denied as that is NOT an insurable risk.
He mentions his *** is in perfect condition, it was proven that there is a manufactural defect with it and is full of water on the side of the motor home. So it is NOT in perfect conditionWe have done everything possible to assist him however if the claim is denied to to a manufacturer defect in which is NOT covered under any insurance policy there is not much we can do other than provide a new policy once the repairs are completed and it passes a new safety inspectionI have been on vacation since Dec and just got back to work yesterday and is why my response wasn't received till yesterday
The clients claim was recently denied from [redacted] Insurance due to the fact "This is not an insurable claim but a warranty or manufacturer defect." So it is impossible to get coverage for...
this. Due to the water-loading on one side of the motor-home the vehicle has been deemed unsafe to operate at this time in which we need to out for the safety of the general public. We have offered numerous options for the insured in which he has chosen NOT to take any of our advise due to the costs involved. Due to the fact6 the vehicle is unsafe he will need to repair the vehicle and get a satisfactory safety inspection and then we could look to get him insurance on it. I don't know of any insurance company that will insure an unsafe vehicle which is likely full of mold especially for liability and the water-loading issue could cause a major accident in the USA. He should be going after the manufacturer of the vehicle for these repairs as it was a manufacturer defect which caused this issue. Please call me at [redacted] as we have done everything we can for the insured however when a claim is not covered we can't overturn that decision. Chad L[redacted]