Leicht Kitchens Reviews (1)
Leicht Kitchens Rating
Description: HOME IMPROVEMENTS
Address: 150 East 58th Street, New York, New York, United States, 10155
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Review: We ordered a new kitchen from [redacted] center in Red Hook, which is affiliated with Leicht Kitchens. One cabinet arrived damaged; the pull out pantry, which was the heart of the redesigned kitchen, was delivered with no shelves, rendering it useless. A cabinet shelf was missing, as was a top piece to go across the top of a bank of cabinets. We have been waiting more than 2 months for these items. The lack of pantry shelves means we can't fully utilize the kitchen. We get excuse after excuse. I went to the Red Hook showroom, where they had 2 pantries with the shelves we need - they will not give us any shelves. We have been in weekly contact with the manager, with no results, other than maybe the missing items will be here several weeks from now. I have told him this is not acceptable.Desired Settlement: In addition to rapid delivery, we should have a contract adjustment - we paid 15k for the cabinets and pantry.