***, Please accept our apologies for the lack of effective or timely communication you encountered when you were looking to have some help on the issues you were encountering with your wood stove insertOur response time to you should have been much quicker, and a path to a resolution should have been established immediately.Although late, I hope that the support and attentiveness, illustrate our dedication to reaching a solution for youThank you for your patience, and we will remain diligent to resolve the issueLeisure Time Inc
Meeting with the customer at their house before 10am on Wednesday 1/to complete the installThis is the earliest time and date available for the customer
The customer has a wood stove which was installed to code, and to the manufacturers specificationsThe pressure ecosystem in his home does not accommodate a preferential operating environment for draft to happenThe insert itself, has two mechanical pieces, which are documented by the install team to have been operational at the time of installLeisure Time has provided the customer with a functional product, and a proper installI must emphasize, there is absolutely nothing wrong with the stove, and the installation was documented, and done 100% to code, and the manufacturers specifications
***, Please accept our apologies for the lack of effective or timely communication you encountered when you were looking to have some help on the issues you were encountering with your wood stove insertOur response time to you should have been much quicker, and a path to a resolution should have been established immediately.Although late, I hope that the support and attentiveness, illustrate our dedication to reaching a solution for youThank you for your patience, and we will remain diligent to resolve the issueLeisure Time Inc
Meeting with the customer at their house before 10am on Wednesday 1/to complete the installThis is the earliest time and date available for the customer
The customer has a wood stove which was installed to code, and to the manufacturers specificationsThe pressure ecosystem in his home does not accommodate a preferential operating environment for draft to happenThe insert itself, has two mechanical pieces, which are documented by the install team to have been operational at the time of installLeisure Time has provided the customer with a functional product, and a proper installI must emphasize, there is absolutely nothing wrong with the stove, and the installation was documented, and done 100% to code, and the manufacturers specifications