LeisureMedia360, Inc.

Review: In the early Spring of 2014 I was invited to a business event to tout this new publication and electronic media that would drive business to us. At the time it sounded good and we placed our order, and explained to the lady that took the order, we had to have coop approval first. No problem she said, just sign the order form so we can lock in your spot in the magazine. On April 17th, we did not receive the go ahead for this ad and cancelled. In an email on this date the sales agent stated that they were on deadline and wanted to know if I was still sending the ad. I responded that the ad was not approved and I was going to have to back out. I then received received a series of emails contradicting what the sales agent said and that I could not back out and was basically threatened by a lawsuit if I did not send in my art work.

So we sent in the art work and again stated that we were not going to pay for this because the corporate office did not approve and would not pay for the ad. We received absolutely no calls from this, and the online version that was supposed to push sales to our web site is no where to be found. Unfortunately we were misled by the sales rep and bullied by this publishing company. I made one payment of $776 which would have more than covered their costs. Now they are threatening to sue me for the balance of $3319. Even after I sent copies of these emails to them that I cancelled before the publication ever went into print. They refuse to back down.

I should have ran from this company the first time they started to change their story after I cancelled my order. They bullied me into sending them my art work for something that was not approved by my corporate office by threats of lawsuits. Other consumers need to be made aware of their scare tactics.Desired Settlement: I am looking to let other business know how this company operates if you change your mind. And I am looking for them to clear my remaining balance and give me a refund.

Business

Response:

This letter is in response to claim #[redacted] filed by [redacted] of [redacted] on November 2, 2014against LeisureMedia360 lnc.[redacted] of [redacted] signed an advertising contract with LeisureMedia360 Inc. to run an ad in the2014 [redacted] publication on January 14, 2014. This contract was for a full page color ad on page 7 (premiumplacement) in the amount of $3,995.50 with a digital hotlink in the amount of $100,00. The contract advertisingterms state that the advertiser agrees to make payment within 30 days of the date of billing and that no changes orcancellations were allowed beyond the sales close date. After signing the contract, Mr. [redacted] requested cancellationof the advertisement on April 17,2014 after the sales deadline of March 31, 2014. Mr. [redacted] requested thiscancellation because he did not receive co-op funding to pay for the advertisement. Mr. [redacted] was given the choiceof paying for the advertisement in six equal monthly installments beginning in June, 2014 or cancelling the ad andpaying a 20% cancellation fee. Mr. [redacted] did not agree to these terms and the ad ran in the publication.The advertisement was invoiced on May 20, 2014 and [redacted] made one payment of $776.00 on July 7,2014. In October, 2014, LeisureMedia360 Inc. mailed a collection letter to [redacted] requesting payment of the balancedue in the amount of $3,319.00 by October 27, 2014 to avoid a Warrant in Debt filing after mailing monthly past duestatements to his attention.On November 2, 2014, Mr. [redacted] filed a complaint with the Roanoke Revdex.com and sent an email to[redacted] and [redacted] stating that he filed the complaint, and would tell others that we bullied him intosending art work for an ad that he had cancelled.LeisureMedia360 Inc. has researched all the events that lead to this claim being filed, and in the mutual interest of allparties involved, we will accept [redacted]'s payment for $776.00 as a cancellation fee. We ask that uponMr. [redacted] accepting this settlement that he will sign this letter and then send a copy to the Revdex.comand update his complaint that the issue is resolved and then cease any negative communications concerningLeisureMedia360 Inc.l, [redacted] of [redacted], herewith acknowledge that the dispute with LeisureMedia360 Inc. has beenresolved to my satisfaction and that Leisure has agreed to write off the $3,319.00 balance on our account. l will senda copy of this notice to the Revdex.com and l will cease all negative communications concerningLeisureMedia360 Inc.With receipt of a signed copy of this response and a resolution of the claim letter from the Revdex.com,shall consider this claim closed.[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,