Leland Management

I need my fenced fixed from hurricane Irma I have been waiting over months to get my fenced fixed from the association since hurricane IrmaThere is also now anther place in the fence that needs attention as wellThe fence has never been maintained by any HOA and I want it fixed immediatelyAll I am being told is that they are getting proposals to present to the boardI myself have been in this industry for over years and this process does not take monthsThis is endangering my family and giving strangers access to my propertyWhich brings my to this point of and I have also told the company of Leland managementThree men were in my back yard illegallyThey gained access through the hole in my fenceThey claimed to be from ComcastI was not told, called nor gave them permission to be in my yard or any where on my propertyI was at work when I saw them on my phone through a security cameraThey went through the fence because they could not gain access via my gateI

Home Owners Association is still run by the builderThe documents state All of the homes were to be provided a back fence We had our home built and closed on 9/28/We read through the HOA documents a few times and noticed amendment 4.8, stating that each home would receive a fence along the back yardWe are lot #Two residents were provided a fence, however no one else wasSome residents bought their own not knowing what the HOA statedWhen I reached out to Lee W***, the property manager, the community association manager for Leland Management, he said he would talk to the declarant, and provide a follow upThis took place on 9/1/Lee and I spoke on 9/12/2016, where he informed me they were just going to remove the amendment about the fence, and that they could just make changes anytime they couldOn 9/13/2016, Lee sent me an email with the amendment stating that Doc was removed and signed by the declarant [redacted] Builder will provide 6' tal

Leland Management has failed to refund our overpaid HOA dues, even after we submitted the requested documentationWe have sold the home in question We sold our home in the [redacted] developmentOur address was [redacted] Summerfield, FL, We closed the sale on April 29, I tried to cancel the final "autopay" from our bank account a few days before closing, but could not reverse it because the payment was already being processed(Interestingly, this was because we always wanted to be sure our check got to them before the due date)Our account number was # [redacted] The amount was $I have documentation of emails with the company's rep and proof that the check had been paid, but they have simply stonewalled me in my efforts to get reimbursedAs I said to the Rep(Victoria B***) in my email, there is no valid reason not to process this payment to meTHIS IS NOT ROCKET SCIENCE! I see on their payment booklet that they will charge a $late fee if they recei

Threatening letters to issue a lien on my property and changes constantly to ACH payments August 1, [redacted] Kissimmee, FL 34744- To whom it may concern: I'm writing this letter in regards to all of the threatening letters I'm receiving from your association about placing a lien on my propertyI have paid my HOA payments faithfully for the past going on years, and I do not appreciate the threatening letters and changes constantly of the way I could make online paymentsEvery time I call regarding a change in payment I'm told a letter was sent when nothing has been sent to my home address advising me that a change has been made in making my payments I was originally signed up through auto pay with the bank it then changed from [redacted] to Dues Payments,

I was charged $in late fees, more than the assessment and in less than days of my late payment My payment was due by March 30th I was told on March 28th I would be charged $late fee if paid after March 30th as the online payment option would not guarantee funds received before March 30th even if paid on March 28th I sent my payment via bill payment It was received by Leland Management on April 6th I was charged an additional $collection fee and $late fee and have yet to received documentation of the legality of these charges

Company attempting to bill us for damages to a gate arm as a result of damages incurred by another entity My husband sustained injuries as a result of newly installed gate arms in the community Immediately, the management company proceeded with harassment as they were afraid of a lawsuit The date of the accident was on November 7, and was not the fault of my husband In January, as well as April, received an invoice from management company wanting us to pay for damage (I specifically inspected the gate the day of the accident and there was no damage) They sent us a picture of damage as well as an invoice for $ The date of the invoice was November 28, 2017, i.e., three weeks after my husband's incident within that three week period thousands of vehicles, in particular vendors, entered those gates The damages were caused by another resident/vendor When I brought this to their attention and advised them they were in violation of Florida's Unfair

Leland Managem+ent has improperly charged my family over $ Leland Management represents our [redacted] Neighborhood Association They have improperly charge my family over $for repairs to damage that we are not responsible for We have been in phone, email, and letter correspondence with them since December regarding this Raymund S***, Doris M***, and Kent T [redacted] have been contacted None has assisted in resolving the situation, and worse, none of these have had the courtesy to respond I sent off an official letter of dispute via certified mail and am filing this complaint for their poor business practices

Company's lack of professionalism Incorrect statements issues by representative and faulty accounting practices 1st phone call 1/5/11:am - in regards to account balance of $on 12/20/ Representative Hector indicated that this amount has been waived as indicated by the incorrect receipt of 1/annual assessment from previous management company ( [redacted] ) However, he indicated that a late fee is pending of $ 2nd phone call - left VM 1/5/requesting further explanation of late fee of $as well 1st email - with the below content " I would like to report a rather unpleasant discussion that my wife had this afternoon encountered with Hector She called and inquired about a charge on a bill of $as a balance on our property at [redacted] This charge was cleared per another discussion my wife had earlier last year Hector proceeded to agree that it was clear but then further states a $fee remains from a left over charg

Company charges $fee when owners sell their homeThey state the fee is for an estoppel fro closing from the management company I called and asked why this fee is charged in addition to regular HOA feesI was told this is a legal fee and that it cannot be waivedThe HOA board conferred and stated this is a legal fee that needs to be paidI have lived in neighborhoods with associations and have not faced fees like this before