Initial Business Response /* (1000, 5, 2016/08/19) */
Mr*** bought a vehicle from Leman's Chevy CitySince he is from out of state, we charged him an estimate of what the taxes would be on his vehicle from that stateWe promised him he would be refunded any amount he paid overAttached is
the Fee description from the title companyIt states the fees he was charged and shows the check we wroteAlso attached are the checks we sent to Mr***, one for the refund issued from the title company and the other for the difference owed to the customerThe vehicle was checked by our certified inspector before Mr*** took possession of the vehicle as agreedLeman's Chevy City has refunded Mr*** the amount he paid over and had the vehicle inspected as promised
Initial Consumer Rebuttal /* (3000, 7, 2016/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have attached a copy of the sales agreement which shows they collected $for tax, and $for the license and titleIt also shows where they collected $for documentary service feesI have also attached a copy of the state registration forms which show $was paid for tax and title and $for license transferThese are the numbers from the state and even the numbers provided by their 3rd party show an over charge of $The $ATC fee and $mailing fee are document fees and should be taken from the $documentary service fees that the dealership charged meThey never told me of any other fees to be charged to me, and I would never have agreed to any such additional chargesLeman over charged me a total of $289.55, they have sent me a total $($+ $128.05) this leaves $that is still owed to me by Leman Chevrolet for the amount that they over charged meAs for their so called inspection, they did not service the vehicle, and if it was inspected they either choose not to reveal the results of that inspection to me, of whoever did the inspection is totally incompetent
Final Business Response /* (4000, 9, 2016/09/09) */
Thank you for bringing this to our attentionThe documentary fee we charge is for internal use in the dealership and it is monitored by the state of IllinoisThis fee does not apply to the tax, tag, title, or license fee accrued from the state of MissouriAs explained in the last response, all money owed from Sam Leman to Mr*** has been refundedAs for the inspection, please see the attached image of the scanned R.Odated 01/27/showing that we did the point vehicle inspection
Initial Business Response /* (1000, 5, 2016/08/19) */
Mr*** bought a vehicle from Leman's Chevy CitySince he is from out of state, we charged him an estimate of what the taxes would be on his vehicle from that stateWe promised him he would be refunded any amount he paid overAttached is
the Fee description from the title companyIt states the fees he was charged and shows the check we wroteAlso attached are the checks we sent to Mr***, one for the refund issued from the title company and the other for the difference owed to the customerThe vehicle was checked by our certified inspector before Mr*** took possession of the vehicle as agreedLeman's Chevy City has refunded Mr*** the amount he paid over and had the vehicle inspected as promised
Initial Consumer Rebuttal /* (3000, 7, 2016/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have attached a copy of the sales agreement which shows they collected $for tax, and $for the license and titleIt also shows where they collected $for documentary service feesI have also attached a copy of the state registration forms which show $was paid for tax and title and $for license transferThese are the numbers from the state and even the numbers provided by their 3rd party show an over charge of $The $ATC fee and $mailing fee are document fees and should be taken from the $documentary service fees that the dealership charged meThey never told me of any other fees to be charged to me, and I would never have agreed to any such additional chargesLeman over charged me a total of $289.55, they have sent me a total $($+ $128.05) this leaves $that is still owed to me by Leman Chevrolet for the amount that they over charged meAs for their so called inspection, they did not service the vehicle, and if it was inspected they either choose not to reveal the results of that inspection to me, of whoever did the inspection is totally incompetent
Final Business Response /* (4000, 9, 2016/09/09) */
Thank you for bringing this to our attentionThe documentary fee we charge is for internal use in the dealership and it is monitored by the state of IllinoisThis fee does not apply to the tax, tag, title, or license fee accrued from the state of MissouriAs explained in the last response, all money owed from Sam Leman to Mr*** has been refundedAs for the inspection, please see the attached image of the scanned R.Odated 01/27/showing that we did the point vehicle inspection