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Lemax-Spookytown

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Lemax-Spookytown Reviews (1)

Review: Lemax-Spookytown.com aka Joe D[redacted] Questionable Website Business? I ordered a limited item fr them on 7/28, paid in full via [redacted]. The item was a rare retired collectable. I got a PP Email confirmation and shown deducted fr my credit card, and I got a check status of product email fr L-SP.com with link to site; so I did 3 days later, it said paid in full, not shipped. So I emailed L-SP.com Joe D[redacted] on 7/31, an email was returned confirming paid in full and said he'd pull my invoice and get it shipped. On 8/3 I get an invoice requesting full payment; yet there's still my original payment on 7/28 showing paid, no returns or refunds. I re-emailed that email thread and waited to see if this gets worked out. Note I also tried website link, contact us and it didn't direct me to a email contact or further directions. So I became leary of the website. I am usually a happy type of person but Lemax-Spookytown aka Joe D[redacted] handled my ordered very UNPROFESSIONALLY ~ now because of the mix up on his behalf ~ he chose to just cancel the order, and now the item is not available to re-purchase? ~ Im sorry I normally don't get upset but it was a 'retired collectable' item; and you don't just cxl and refund a customer because that customer questions why they are being charged twice, especially when I stated over and over please ship my item. I've never dealt w his site before, like I said the email link didnt work and according to him I still owed him money so I had every right to question the transaction ~ I find this company or website is questionable. I question if they falsely advertised the rare item for sale, I question their credability; I can only go on the shady transaction that I just went through. I'm a customer who paid for a rare product, the company confirmed it was paid in full and was shipping the item promptly, then their mix up, tried to charge me again but its my fault and punishment because I questioned the companies dealings and now I am out the product that I bought fair and square.Desired Settlement: As requested several times by email ~ I would like my original order reinstated and the item "Lemax Spookytown Black Cauldron Inn" be shipped. I expect a discount on the price now for pain and suffering.

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Description: Halloween Supplies

Address: 3562 Plum Dale Drive, Fairfax, Virginia, United States, 22033

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