LenCred

Was promised funding, to help my new business with funding amounts to exceed $110k, received 7% of that value. Also was told by an manager if I was unsatisfied I could cancel my contract. When I tried they told me he should've not told me that I am unemployed and having a hard time paying of my $220.00 monthly. My first initial funding amount was suppose to be $25k, what a joke I only received $4,600. What a scam company do not do business with them. I would be ok if the initial $25k came through then I could pay off the lencred loan of $4,500 like the lencred rep told me I could.

Working with LenCred and Sean has been a wonderful experience He was able to help me to obtain funding for my business and made the process as easy as possible He was always available for questions and very knowledgeable of the process and products

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: My fiancee and I were told a series of information, none of which now we know would have an ending of successWhich is why numerous of customers are not satisfied with this companyRemedy would be not doing any business with this company at allAny audio listened to would clearly state company defaultsMisleading statements, along with the closing conversation held by telling me to not tell the company's applied for that I'm not working with a third partyOne of many I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

This has been the only company that has effectively and consistently tried to resolve the issue I have been put inDay in and day out there has been effective communication in regards to my business and my financesThe persistence of these employees/company especially Sean [redacted] is relentlessThis is pure customer service and pure relationship driven as they do not charge for every phone call or emailThey are dedicated individually working towards one goal and that's doing everything they possibly can to get the job doneWhatever comes from this I am glad and very satisfied with the job they have done and I will recommend anyone and everyone to this company

This was my first foray into owning a businessLike many, I was apprehensive about dealing with my financials online with a company I hadn't heard ofLenCred was fantastic, exceeding my expectations in every wayThey put me at ease, and explained the process before handWhen I had a question, they were quick to respond with a replyI will definitely pass on their info to my future clients when the need is thereThanks LenCred!

I found LenCred extremely easy to deal with If I had a question, they answered it quickly They were always pleasant and made me feel at ease Thank you very much and I would definitely recommend LenCredThey have helped me realize my dream :) Thank you Lord for Lencred :) Bill [redacted]

One word to describe LenCred customer service = STELLAR!!! It started with the initial phone conversation with Sean ***, Senior Advisor explaining the nuances of business credit in terms that I could easily understand (As being new to all this)Every member of the team is professional and curtious during our encounters and they quickly found lines of credit to get my business startedAll emails/phone calls/texts are met with quick and very helpful responsesSean [redacted] continues to be a guiding light listening to my concerns and giving great advice that's allowing me to continue to grow in my businessIt feels like a great partnership!!! The future feels very promising for my business with LenCred and Sean [redacted] as a partner for success!!!

Dear Revdex.com: We’re sorry to hear that Ms [redacted] is unhappyShe initially contacted us through a referral partner of ours who has worked with us for several yearsEvery phone call we have in and out of our Arkansas office is recorded so we could provide those recordings if it would be helpful to the resolution of this matterWe agreed to assist Ms [redacted] with some of her financing needsShe was in a credit card financing program that would allow her to obtain both personal and business financing for her businessIt would have allowed her to not only access business financing to help her with her business but it was a strategic plan that also would have helped her to improve her personal credit profile in the processIt’s something we’ve done several hundred times this year for other clients and that we have done thousands of times in the past years for other clientsWe are a small company with just over employeesWe’ve learned that in order to serve lots of clients and also because we plan to continue growing our business that we need systems and processes to follow with our clientsThe same systems and processes that we have followed for all our other clients were followed with Ms [redacted] We explained the program to Ms [redacted] (including the fees), then we sent her a set of disclosures that explained this program to her (including all the fees) that she signed, then we had a compliance call with her where we verified her identity and confirmed many of the key points about our program (including the fees again), and then we began working on obtaining her funding per the program that we agreed upon with herPart of the signed agreement with Ms [redacted] was that she would notify us when a lender approved or denied her applicationSome lenders will inform us directly of their decisions and other lenders prefer to only notify the borrowers for privacy reasons so this communication is a core part of our agreement with Ms [redacted] Soon thereafter, Ms [redacted] stopped communicatingWe don’t know whyShe also discontinued her communication with the referral partner who referred her to usWhen someone stops responding to our phone calls and emails after multiple efforts we must solely rely on our contractual relationship with themAs a result, we followed our contract strictlyWhen her invoices went unpaid we informed her that her file would be sent to collectionsIt was shortly thereafter that we received this complaintWe still have not been able to discuss this matter with Ms [redacted] We certainly do not like it when our clients are not happy but we also cannot resolve a problem when someone will not talk to usWe would be glad to provide any and all documentation including signed contracts, recorded phone calls, emails, etcto the Revdex.com if that would helpWe would also gladly and willingly participate in any arbitration process whether it was facilitated by the Revdex.com or some other qualified arbitration group or judicial bodyPlease let us know what we can do to resolve this matterSincerely, [redacted]