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Lenders Marketing Reviews (5)

We delivered the 947,business emails per the signed invoice Once there was some concern about the deliverability of the emails we ran all of the emails through an extensive validation process through a third party demonstrating the emails were verified valid & deliverable To go above and beyond we offered and provided an additional 120,emails for any confusion and to replace any verified invalid emailsIn operating in good faith we over-delivered the original 947,verified valid email addresses contracted The client chose to use a a CRM plugin to enterprise software or newsletter platform called Eloqua which have standard packages for 10k max email deployment and is not meant for sending out millions of email addresses at a time We offered to help them by telling them about other email platforms meant for this size of campaign They refused to listen, became hostile and unwilling to accept the facts

Complaint:
I am rejecting this response because:
Regards,
G*** ***
I’m not sure MrStough understands the meaning of independent 3rd partyMrStough ran the data through a cheap analysis platform in order to validate inaccurate dataThis was a system he choose knowing the results prior to the testWhat he did was provide emails that may still be “active” but may no longer be in useThat would explain why there were so many Gmail, Yahoo, AOL, etc emails, despite the fact that we specifically agreed that he does not include those type of personal emailsFree personal email providers do not delete email accounts even if the account has been inactive for yearsMrStough purchased this type of cheap data and sold it off as goldWhat he is saying with “deliverable” is analogous to sending a notice to a party’s former addressThe notice will likely be delivered but there won’t be anybody there to open the doorThis was a scam from the startHe uses non-conforming processes and metrics to show the validity of data that is otherwise invalid or unusableWe have run our own metrics using well know platforms and the results have been disastrousMrStough is a charlatan preying on decent small lenders trying to service America’s small businesses

Complaint: 12129615
I am rejecting this response because:There is a vast difference between usable emails and a simple email addresses. We were promised from the onset, and throughout the process, that there would be a 95% deliverability rate. If we saw 85% in our results, we would have been satisfied. However, we were shocked to find less than a 50% deliverability rate. If we sent out emails to this contact list, we would have been banned from our platform provider as their servers would have suffered great harm and labeled as spam servers. The new replacement emails were not any better. As far as the platform, we use Eloqua which is an Oracle product. This is a platform designed to hold hundreds of thousands of contacts and send a large volume of emails, not the 10,000 that was inaccurately represented. This is a separate platform with a unique login. The Eloqua solution is not a CRM plug-in. Furthermore, we do not use an Oracle developed CRM. The platform suggested by Lenders Marketing was chosen because of the less than scientific results derived from the manner in which it analyzes data. This is done as a sales technique to help boost the image of the platform but offers no real results. We were also told that we should use this inferior email delivery system as Mr. Stough attempted to sell us on “value add purchases”. As has been the case with everything N[redacted] says, his response is a fabrication formulated to support his false narrative and unethical sales practices. Please see accompanying documentation as support and evidence which attests to the accuracy of the our version of events.
Regards,
G[redacted]

We delivered the 947,937 business emails per the signed invoice.  Once there was some concern about the deliverability of the emails we ran all of the emails through an extensive validation process through a third party demonstrating the emails were verified valid & deliverable.  To go...

above and beyond we offered and provided an additional 120,000 emails for any confusion and to replace any verified invalid emails. In operating in good faith we over-delivered the original 947,937 verified valid email addresses contracted.  The client chose to use a a CRM plugin to enterprise software or newsletter platform called Eloqua which have standard packages for 10k max email deployment and is not meant for sending out millions of email addresses at a time.  We offered to help them by telling them about other email platforms meant for this size of campaign.  They refused to listen, became hostile and unwilling to accept the facts.

We went above and beyond operating in good faith to validate and replace any verified invalid email addresses since the client was unable or unwilling to deliver to the entire 947K email address database.  In the end we supplied the client with 997K validated emails meaning 947K are deliverable based on our independentthird party validation which means we delivered 947K 100% deliverable emails as the agreed upon amount on their invoice.Attached you will find the corresponding documentation that shows we validated and replaced above and beyond to ensure their order was 100% verified deliverable.These are the facts as we have demonstrated.

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Address: 3110 Main St Bldg C, Santa Monica, California, United States, 90405-5352

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