This is a response to complaint ID # [redacted] , filed by [redacted] We have reviewed the complaint and wish to sincerely apologize for any inconvenience that may have been caused We have since provided [redacted] with the information that she originally requested, and we believe that the issue is resolved If [redacted] has any additional questions and/or concerns, she may reach out directly to LendKey's [redacted] at ###-###-####.Thank you
We have reviewed the consumer's complaint and have determined that appropriate actions were taken in connection with the servicing of the borrower and co-signer's loan We are happy to speak to the borrower and/or cosigner about the consumer's concern, however, the consumer who filed the complaint is not an authorized user on this loan account and we cannot discuss loan transactions with her The borrower and/or cosigner may reach out directly to LendKey's VP of Operations at [redacted] or ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you, Revdex.com, for your excellent serviceIt is invaluable to have a way to reach out to businesses when other attempts prove unsuccessful Sincerely, [redacted]
This letter is in response to Revdex.com complaint ID # [redacted] , filed by [redacted] LendKey Technologies, Inc(“LendKey”) has reached out to the consumer directly to address her concern and apologize for any inconvenience that we may have causedAs was explained to *** [redacted] during the phone conversation on December **, 2014, LendKey has resolved the issue, such that we have re-applied the early payment she made in November to satisfy her December invoice, and the $payment she made will satisfy her January and February invoices Therefore, [redacted] will not need to make another payment until her March invoice becomes due Additionally, LendKey has waived the late fee that was applied to [redacted] ’s accountLendKey takes any customer complaint extremely seriously, and wishes to sincerely apologize to [redacted] for the inconvenience We will do our best to ensure that the remainder of [redacted] ’s time as a customer of LendKey remains issue-free LendKey greatly values each and every one of its customers, and prides itself on providing exceptional customer service If [redacted] has any other issues or concerns, she may reach out directly to us anytime at ###-###-#### or [redacted]
This is a response to complaint ID # [redacted] , filed by [redacted] We have reviewed the complaint and wish to sincerely apologize for any inconvenience that may have been caused We have since provided [redacted] with the information that she originally requested, and we believe that the issue is resolved If [redacted] has any additional questions and/or concerns, she may reach out directly to LendKey's [redacted] at ###-###-####.Thank you
We have reviewed the consumer's complaint and have determined that appropriate actions were taken in connection with the servicing of the borrower and co-signer's loan We are happy to speak to the borrower and/or cosigner about the consumer's concern, however, the consumer who filed the complaint is not an authorized user on this loan account and we cannot discuss loan transactions with her The borrower and/or cosigner may reach out directly to LendKey's VP of Operations at [redacted] or ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you, Revdex.com, for your excellent serviceIt is invaluable to have a way to reach out to businesses when other attempts prove unsuccessful Sincerely, [redacted]
This letter is in response to Revdex.com complaint ID # [redacted] , filed by [redacted] LendKey Technologies, Inc(“LendKey”) has reached out to the consumer directly to address her concern and apologize for any inconvenience that we may have causedAs was explained to *** [redacted] during the phone conversation on December **, 2014, LendKey has resolved the issue, such that we have re-applied the early payment she made in November to satisfy her December invoice, and the $payment she made will satisfy her January and February invoices Therefore, [redacted] will not need to make another payment until her March invoice becomes due Additionally, LendKey has waived the late fee that was applied to [redacted] ’s accountLendKey takes any customer complaint extremely seriously, and wishes to sincerely apologize to [redacted] for the inconvenience We will do our best to ensure that the remainder of [redacted] ’s time as a customer of LendKey remains issue-free LendKey greatly values each and every one of its customers, and prides itself on providing exceptional customer service If [redacted] has any other issues or concerns, she may reach out directly to us anytime at ###-###-#### or [redacted]