Lenny's General Contracting Reviews (1)
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Lenny's General Contracting Rating
Description: CONTRACTORS-GENERAL, CONCRETE CONTRACTORS
Address: 47-27 192 Street, Flushing, New York, United States, 11358
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www.nycement.net
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Review: This is a father and son masonry business. I employed the father, [redacted], to point the front of my house in Queens and asked him specifically if he, personally, would do the job. He assured me that he would, but instead sent his son to do the job while he went to Europe on vacation -- so he lied. The son, [redacted], did the job, which included pointing the front steps. Not long after, a few of the steps in front of the front door, literally fell out and posed a danger to anyone entering or leaving the front door. I called [redacted] innumerable times over a period of several months to fix those steps. Each time he promised he would, but never did. This company does not show up when they say they will, father and son both lie, and they do not stand behind their work. I would not recommend them to anyone.Desired Settlement: Repair the pavers that fell out of the front steps for no additional charge.
Business
Response:
We are sorry the bricks were not replaced in a timely fashion. I have personally gone to the job site, removed the five loose bricks, cleaned and reinstalled them as we agreed. I have before and after photos of the work. If you need the photos or have any other questions feel free to call me so we can resolve the matter. Thank you.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,