[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: All I am asking for is an apology for the way I was treatedThey continue to say they did nothing wrong and assign blame to meI am not happy with their responce, and respectfully ask the Revdex.com to step in and make a decision to resolve the matterI will not accept their refusal to apologize as an exceptable resolution to my complaint, and will continue to regect all responces other than an apology for the way I was belittled, and made to feel humiliated by their staff because of my previous, but now resolved poor credit issuesSecondly I will not close my complaint untill thier tank is removed from my property Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I disagree with the responce because it nothing more than an assignment of blame against me in this situationI am not using the Revdex.com as an attempt to harrass anyone, I am using it for what it was designed for, to impartially mediate a consumer disputeI admit I did become upset and emotionaly charged during my phone conversation, I appologize for that as I did on the phone that dayit was degress outside and I didn;t have enough gas to heat my homeWhen I reached out to lenox propane for help in what I felt was an emergency situation, I felt as though I was being belittled, and humuliated by the people I spoke to, based upon my past poor credit history, and inability to purchase more gas then I needed to make it another month until I could afford to prepay for moreAll I am asking for is the removal of their equipment from my property in a timely manner and an appology from the people at Lenox Propane that I had the phone conversations withI just want to move onI just feel that after nearly years as a customer, I could expect lenox propane to help me, and work with me when I was in a bind I have appologised for my part in this dispute, and request that lenox propane do the same, then come and get their equipment so that we can end our business relationship and move on Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I did not say I was out of propaneI said I did not have enough until the next deliveryThe first woman I spoke to them got very rude with me firstWith the weather we had this winter, wood heat would have made my house very uncomfortably warm, and I did relay this to both delivery driversI am done with this business, I have another supplier, and have two tanks which is what I asked for in the first placeI have sent Lenox propane a check for the full amount owedIt hasn't been cashed as of this writingYou can close this complaint Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: All I am asking for is an apology for the way I was treatedThey continue to say they did nothing wrong and assign blame to meI am not happy with their responce, and respectfully ask the Revdex.com to step in and make a decision to resolve the matterI will not accept their refusal to apologize as an exceptable resolution to my complaint, and will continue to regect all responces other than an apology for the way I was belittled, and made to feel humiliated by their staff because of my previous, but now resolved poor credit issuesSecondly I will not close my complaint untill thier tank is removed from my property Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I disagree with the responce because it nothing more than an assignment of blame against me in this situationI am not using the Revdex.com as an attempt to harrass anyone, I am using it for what it was designed for, to impartially mediate a consumer disputeI admit I did become upset and emotionaly charged during my phone conversation, I appologize for that as I did on the phone that dayit was degress outside and I didn;t have enough gas to heat my homeWhen I reached out to lenox propane for help in what I felt was an emergency situation, I felt as though I was being belittled, and humuliated by the people I spoke to, based upon my past poor credit history, and inability to purchase more gas then I needed to make it another month until I could afford to prepay for moreAll I am asking for is the removal of their equipment from my property in a timely manner and an appology from the people at Lenox Propane that I had the phone conversations withI just want to move onI just feel that after nearly years as a customer, I could expect lenox propane to help me, and work with me when I was in a bind I have appologised for my part in this dispute, and request that lenox propane do the same, then come and get their equipment so that we can end our business relationship and move on Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I did not say I was out of propaneI said I did not have enough until the next deliveryThe first woman I spoke to them got very rude with me firstWith the weather we had this winter, wood heat would have made my house very uncomfortably warm, and I did relay this to both delivery driversI am done with this business, I have another supplier, and have two tanks which is what I asked for in the first placeI have sent Lenox propane a check for the full amount owedIt hasn't been cashed as of this writingYou can close this complaint Regards, [redacted] ***