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Leo Martin Chevrolet

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Leo Martin Chevrolet Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, Is ok...don't accept responsibility for the damage...word of mouth goes a long way...and I had several witnesses about this subject...the business you conduct there is shady and $to replace a windshield that was damaged while in your possession was not caused by the heat from the sun which is what your service techs started out claiming...telling me to just claim it on my insurance...your company is in the wrong on this and believe me you will lose more than $

Sent: Tuesday, November 22, 2016 1:30 PM Subject: Revdex.com Complaint ID [redacted] Reviewed this complaint with our Body Shop Manager Darrell [redacted]  This was [redacted] claim on collision damage to the rear of the vehicle . The Claim # was [redacted] back on 06/14/16  25,922...

miles after the repairs were completed the customer picked up here vehicle on 06/24/16, The customer returned on 07/13/16 with 26,646 miles on said her radio was not working after our diagnosis the radio was shorted out internally this was reported to [redacted]  and they agreed to replace her radio with a LKQ radio ( used ) this was the 9 day time line that she referred to.  The radio was installed as per her insurance claim . When she picked up her vehicle from our Collision Center she said the windshield was damaged . This was clearly a rock chip NOT DAMAGE . This was inspected by two of our Service  Lane Managers and both agreed this was a rock chip and  Not Damaged by our facility. This vehicle was not driven on the roads due to the nature of the repair. We fill no responsibility in this case. We feel the case should not be charged to Leo Martin Chevrolet and referred back to [redacted]. Best Regards, Steve [redacted] Service Director Leo Martin Chevrolet, Inc. 217 Hwy 332 West Lake Jackson, TX 77566 w.979.230.2520 f.979.230.2559 c.281.808.4288 s[redacted]@leomartin.com www.leomartinchevrolet.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
  Is ok...don't accept responsibility for the damage...word of mouth goes a long way...and I had several witnesses about this subject...the business you conduct there is shady and $500 to replace a windshield that was damaged while in your possession was not caused by the heat from the sun which is what your service techs started out claiming...telling me to just claim it on my insurance...your company is in the wrong on this and believe me you will lose more than $500

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Address: 4437 Sepulveda Blvd, Torrance, California, United States, 90505-2200

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