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Leo's Automotive & Transmission, Inc.

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Reviews Leo's Automotive & Transmission, Inc.

Leo's Automotive & Transmission, Inc. Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A fair and reasonable discount of 50% has been agreed upon.
Sincerely,
[redacted]...

[redacted],[redacted],We did respond to this customer and their complaint numerous times.  We servced the clients wedding with two coach buses.  One of the buses was suppose to finish at 11:30pm and it finished 2 hrs later than that and we credited the client the overtime which would have been...

an additional $375.   In addition to that due to their dissatisfaction and in the spirit of keeping the client happy we offered the client $600 (half the cost of one of the buses ) and a certificate for future services at no charge.  With that this client is demanding $3000 refund which is more than they paid us in total on the contract and future services as well.  Unfortunately,  we are unable to meet that demand as we stand by our offer of $600 plus a credit for future services.  If the client can agree to this we have total interest in settling this matter and always work towards making our clients completely satisfied.  Thank you for your time.Ps:  gps reports showing service and times attachedSincerely, Mark V[redacted]PresidentM&V Limousine Ltd.###-###-####

[redacted],This has need taken care of when I spoke to you.  It was explained that it does take some time for your cc company to let this credit show up on your statement.   I did credit you when I said I would and also reached out to you many times, as well as had Chris the cc processor...

reach out to you.   Sorry for the inconvenience but after refunding the card there is nothing else we can do. Thanks, Mark V[redacted]PresidentM&V Limousines Ltd.

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Address: 1563 S Pearl St, Denver, Colorado, United States, 80210-2634

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