Sign in

Leo's Key & Lock Shop

Sharing is caring! Have something to share about Leo's Key & Lock Shop? Use RevDex to write a review
Reviews Leo's Key & Lock Shop

Leo's Key & Lock Shop Reviews (5)

We are not going to go around describing the situation. [redacted] never provide us with a clear schedule of her classes on which it would have been possible to make a reasonable economic calculation of her use of studio space.When someone is renting space, it is the owner of the space who offers a contract and vice versa.Again: it was communicated to [redacted] that in every instance in case of dispute, or colliding simultaneous need for the use of the studio it is always BELLISSIMA taking priority. She was clearly instructed that in that period in concern the studio would be occupied every day between 11 am to 3 pm. She appeared at 1 pm without any sort of prior notice to the studio, and we were unable to accommodate her request.Her client/student in fact was more agressive and threatening, than [redacted], but she is responsible for her clients action and behavior. Her client Ana....was the one who held the studio key in her hand and was blackmailing the studio owners, and  did not give the key back. She is a random client in our studio , had no authority to intervene at all.They were demanding and holding the key back for the 150 dollars rent, what [redacted] was not entitled , as she already used the studio for half of the month. Additionally, someone who rents a space is obligated to abide by the rules and regulations set by the studio owners. And these rules were violated by [redacted] and by her client, because they did not ask whether the studio was available for their purposes ,and wanted to obstruct the studio owners to continue their business activities. There were witnesses. At last but not at least the ELK GROVE POLICE was called as soon as [redacted] and Ana.... left, they arrived to the studio and took a report and did give safety instructions to the owners to avoid further potential violent behavior on behalf of [redacted] and/or client.When they arrived co owner's eye was still red after the bodily injury, what the police officers also noticed, and adviced co-owner that she could press criminal charges against [redacted]' student for causing bodily injury. There were witnesses who saw the physical violence.

To whom it may concern,We had a complaint filed against our dance academy by a mother.Complaint no is:   12065046We sent one reply for the complaint through the Revdex.com portal, and we read a counter reply.We do not wish to further continue communicating with the mother in concern, as we discussed the issue with the Elk Grove police Department, and we were adviced to stop communicating with the mother. We sent her a 'ending all communication" email, we also were informed by other parents that the mother in concern is misusing other parents personal contact information, and has been sending unsolicited emails to them, too.We agreed with the police officer that dividing the civil nature , aka refund or no refund, she has no case, as she signed an industry standard no refund policy, what mother in concern accepted in her last correspondence to Revdex.com.The police advised us, that she is becoming criminally responsible if she continues threatening, blackmailing us and continues to harass other parents.We were advised to file a restraining order if she does not stop with verbal /written harassment or to call 911 if she shows up at our premisses. Mediation in matters of criminal nature do not pertain to Revdex.com.Respectfully,dr [redacted] managing director[redacted]

I am rejecting this response because the following points made by Bellisima are false:1) I never provided the studio with a clear schedule of my classes. This is untrue. In my last response I attached the email where I included my class schedule. Please review for your records.2) My class schedule collided with Bellisima.It did not. All my classes, including on the 16th of July when I was inexplicably kicked out of the studio, were scheduled during breaks in the Bellisima schedule. There were no classes scheduled at Bellisima on this day and time.3) My student was a “random” patron.In a place of business every student and client should be treated equally. No one is "random." Prior to this exchange, I held classes at Bellisima for 6-months without incident.  Nothing about my work or presence was random. My student, as usual, came to attend class at Bellisima and was cursed at and verbally abused by the owners. The only thing that felt “random” was the violent actions of the owners. 4) I was holding the key back from the owners.This is a stilted statement.  We agreed to exchange the key for the check but the check was being held away from me at hands length. Even when I returned the key, the co-owner, Alexa, held her grip on the check, she did not let go until it was almost ripped. The exchange was highly unprofessional and appalling behavior from a business.5) I am only entitled to a refund of half the rent for July.The owners know this is an erroneous statement. I paid $150 to rent the studio for the month of July, however the owners reneged on this deal. This is why, after kicking me out without explanation, they wrote me a refund check for $150.00. However, the check was then cancelled leaving me with a refund of $0 and a cancelled check fee of $12.00. There has been no effort by Bellisima to reimburse me for any amount- even the $75.00 they claim I am entitled to.7) The police were called.I had no interactions with the police, nor was I ever questioned regarding the issue. There is no police report on file for this encounter.8) The owners of Bellisima are victims of violence.The violence the owners refer to is their own. While unprofessionally yelling, screaming and cursing at my student and I to “Get out” they fomented an atmosphere that was both hostile and highly concerning. We were repeatedly threatened both physically and verbally during the exchange. Ideally, any guidance they receive from the police or otherwise will be about how to professionally and peacefully engage with clients and patrons.

[redacted] did not have any formal agreement with Bellissima Dance studio. Ownership changed as of July 1. Under the previous owner [redacted] did pay only 25  dollars per month to use the studio hold classes, rehearse etc.Bellissima tried to offer her a written lease agreement, what she did...

not accept, and wanted to force her terms on the studio.  The new studio owners noticed that [redacted] used the studio very often, several days a week, for several hours most of the time. In the dance studio business studio rental usually starts around 20 dollars per hour!  She paid this amount for a month. This is completely against the economic interest of a studio to have renters using the premises for free.[redacted] never provided us with a regular schedule, as she had private students, classes who she made appointments randomly,and showed up at the studio and used it for her own economic benefit.At the beginning of July [redacted] simply showed up with a check for 150 dollars, what we took as payment , as far as she never paid before. She was told that in July between 11 am and 3 pm both studios will be occupied, because the guest artists would be rehearsing for a gala performance!  In spite of that, without any prior verbal or written notice [redacted] came into the studio around one p.m with a private female student. She did go into the small studio upstairs where the guest artists from overseas were rehearsing already. This point the artistic director did go upstairs too, and told [redacted] that the studio was occupied because of the rehearsals. She replied "I am not leaving, I am not leaving" and she crossed her arms infront of her. The artistic director invited her to the office to discuss the situation, but she was not cooperating. Her private student started to intervene and she was openly agressive. The studio owners had to ask her to leave and return the studio key, she demanded the check for 150 dollars. She was reminded that she would be entitled for half month, because it was already mid July. She did not accept this reasonong either, while she called someone on her phone to come out to the studio. Earlier the studio owners were reminded that [redacted] "likes to burn bridges", and other stuff also confirmed that they have seen her a few times "out of control" Before leaving Before leaving the private student [redacted]..... did hit one of the owners on the face, who suffered a minor eye injury. As soon as they left the studio , the Elk Grove police was called , they came to the studio and took a report. The officer advised that the injured owner can press criminal charges against [redacted]'s student [redacted].... for harassment and bodily injury.

I am rejecting this response because:Here are some response from me:1. Regarding the program for age group, my daughter's class have different ages of girls, from 5 to 10, there are around 7 girls usually, some are take 3 times a week, some are taking 2 times a week, my daughter take 1 time week. They arrange  different  ages and levels of girls in one class, this is never happened in other ballet classes. My daughter took ballet classes since 4 years old in Modesto, until we moved to elk grove. I have never heard about a dancing studio combine different ages and levels girls in one class! I guess that's because they don't have enough students. 2.Regarding the house rules, I have never ever break any house rules or make any noises or any uncomfortable words toward any parents or any other faulty there when I was in the waiting room, otherwise they could call police to solve problem. Instead, I received an email from the owner, who is the teacher's mother, said: Any  negative comments to any parents or faulty will be considered break the house rule and my child will be terminate the class due to the parent's behalf. I realized that one of the other parent from the studio received the same email from the owner, who is the mother.  3. Since I paid the whole year tuition, I didn't expect to leave the studio someday and I didn't look the contract carefully to see the " no refund" policy and I signed. My bad, I should have read the yelp review before I sign this mother and daughter dancing group. I usually paid off the whole year tuition for my daughter's arts, dance, piano, gym lesson, I had never had any trouble with any other companies or organizations except this mother daughter one. I under stand mother always protect daughter, just like I always protect my daughter from harmful person in physical or emotional. The teacher leave my daughter alone with no rehearsal dress and have her felt not only upset but a killing a child's heart, of cause I am angry, as any of the mother, who are always their kids.4. I pushed the door in the dancing studio is for my daughter's jacket, because she left her jacket inside the dancing, but I was considered rude and unrespectful. I have my daughter leave the class because she already feel upset, do I still leave her in to watch other girls wear the rehearsal dress except her by herself? This is considered emotional abuse Child which I will report to Child abuse depart further if the problem can't be solved.5. I do receive personal phone call from the teacher and force me buy the leotard and thighs and dress from her store. They told me there were no strict dress code when I sign up the class, they sent email to every parents in the middle of the semester to ask for " dress code", this is "push to buy" in my understanding. I got annoying by the teacher, so I told her we not going to continue and ask tuition back. She said:" there is no refund" I said:' I will sue you" She said:' go ahead sue me, I am the law, My mom is the layer." I went to their store and discussed with the mom, and we made commitment that we still continue but no more sales.6.Regarding nutcracker, they were trying to push sell T-shirt which cost $15, bu for one time use. I and coupe of other parents refuse to buy and we were considered unrespectable. 7. I have reference from other parents if you need. Thank you and best wishes.

Check fields!

Write a review of Leo's Key & Lock Shop

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Leo's Key & Lock Shop Rating

Overall satisfaction rating

Add contact information for Leo's Key & Lock Shop

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated