Initial Business Response /* (1000, 5, 2015/12/22) */
Contact Name and Title: Frances, Customer Service
Contact Phone: X-XXX-XXX-XXXX
Contact Email: [redacted]@ameswalker.com
The return has been received, and the exchange was sent out today, via priority mail. The tracking number is...
XXXXXXXXXXXXXXXXXXXXXX. Please see our return policy, noted on our website:
https://www.ameswalker.com/content/returns.asp
We processed the return once it was received back in our facility. I am unsure why it took a few days longer to arrive back to us, unless it was the Christmas season. Please let me know if you need any further information, and I will be glad to help you.
We will be glad to reship this order. I apologize for the delay in replying of the customer service department. There was a misunderstanding, on our part, we will get the order reshipped, we will contact the customer after 1:00 today per her request last night, and confirm the address...
for the reship, this is the information we were waiting on. I apologize for the misunderstanding.
Initial Business Response /* (1000, 5, 2015/12/22) */
Contact Name and Title: Frances, Customer Service
Contact Phone: X-XXX-XXX-XXXX
Contact Email: [redacted]@ameswalker.com
The return has been received, and the exchange was sent out today, via priority mail. The tracking number is...
XXXXXXXXXXXXXXXXXXXXXX. Please see our return policy, noted on our website:
https://www.ameswalker.com/content/returns.asp
We processed the return once it was received back in our facility. I am unsure why it took a few days longer to arrive back to us, unless it was the Christmas season. Please let me know if you need any further information, and I will be glad to help you.
We will be glad to reship this order. I apologize for the delay in replying of the customer service department. There was a misunderstanding, on our part, we will get the order reshipped, we will contact the customer after 1:00 today per her request last night, and confirm the address...
for the reship, this is the information we were waiting on. I apologize for the misunderstanding.