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Les Entreprises Pierre Charlebois Inc.

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Les Entreprises Pierre Charlebois Inc. Reviews (2)

Called them out for a unit that was freezing and told them it needed cleaning multiple timesTech got there and really didn't do anythingTold me it needed cleaning but he didn't have time and leftThey charged me for a service call and for sending out a techSounds like double billing to me, how would they have a service call without a tech? Anyways still have a broken unit and they want me to pay, which is the same price as their "club" which provides visits for cold and warm seasonsI opted to cut ties with the company, did not want them backSame day called another company and they where able to diagnose the problem right awayActually tested everything, and was way more reasonably priced

I used this company because my heater wasn't working. When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was. The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250. Me, not knowing any better said okay. When it was time to settle up I was astonished to the see the bill. They use a predetermined price for certain stages. I was a Stage 2 charge, which was straight up $250. No one ever mention this pricing scam to me. I researched the price of the transformer and found it at Home Depot for $12.55!! So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!! I think they are a bunch of crooks and will not recommend them to anyone!!

PS-Keep in mind the weather temperature was in the teens!! Two days later my heater is not working again!!. I called them and they said that it would be warrantied if it was the same problem if not there would be a charge. So, I'm thinking NOT. I will not be suckered again!! Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing. So BEWARE this company!!

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Address: 334 Antoine-Boucher Road, Gatineau, Quebec, Canada, J9J 3M6

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www.islandbeaver.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Les Entreprises Pierre Charlebois Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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