We have refunded the customer her money after multiple attempts to remedy a non existent problemThere is no damage to her carpetAs far as we are concerned the matter is closed
Our Company guarantee states that we unconditionally guarantee our work If you are not happy with anything we do for any reason and we cannot make it right for you, we will refund their money We have honored our guarantee We have experienced a successful year relationship with Mrs [redacted] and of the technicians who have done her service over the years have all re-cleaned her carpet in the past couple of months to remedy her "issue", and we all agree, there is no issue She has the cleanest carpet in town because it's been done so many times recently In fact her carpet in beautiful It is designed to reflect light in such a way that it creates depth of beauty and looks differently from every angle, as many carpets do This will change over time due to wear patterns, exposure to sunlight and personal habitsThe particular carpet in question has a lot of years of wear and care yet it still looks great The servicemen who have cleaned Mrs [redacted] carpets over the past years agree, the carpet looks the same today as it always has, minus typical wear Don't you think after a year relationship we'd do everything possible to keep this customer happy? That is why we've re-cleaned her carpet multiple times regarding this "issue" We have honored our guarantee and done all we can to maintain this relationship I'm sorry to lose Mrs [redacted] as a customer
We have refunded the customer her money after multiple attempts to remedy a non existent problemThere is no damage to her carpetAs far as we are concerned the matter is closed
Our Company guarantee states that we unconditionally guarantee our work If you are not happy with anything we do for any reason and we cannot make it right for you, we will refund their money We have honored our guarantee We have experienced a successful year relationship with Mrs [redacted] and of the technicians who have done her service over the years have all re-cleaned her carpet in the past couple of months to remedy her "issue", and we all agree, there is no issue She has the cleanest carpet in town because it's been done so many times recently In fact her carpet in beautiful It is designed to reflect light in such a way that it creates depth of beauty and looks differently from every angle, as many carpets do This will change over time due to wear patterns, exposure to sunlight and personal habitsThe particular carpet in question has a lot of years of wear and care yet it still looks great The servicemen who have cleaned Mrs [redacted] carpets over the past years agree, the carpet looks the same today as it always has, minus typical wear Don't you think after a year relationship we'd do everything possible to keep this customer happy? That is why we've re-cleaned her carpet multiple times regarding this "issue" We have honored our guarantee and done all we can to maintain this relationship I'm sorry to lose Mrs [redacted] as a customer