Less 4 Movers

Dont hire these guys!
They have “ hidden charges” and they stole my costum jewelry thinking it was real jewelry.
Ripped off senior citizen

Review: We booked Less 4 movers a week before our move for an 8am time slot on 10/10/15 for a move from Pasadena to North Hollywood. The day before we rang to confirm to find they had changed our time slot from 8 to between 12 - 3 without informing us. On the day of the move, we called at 2pm to ask for a timeline to which we were told they were on time and would be with us soon. At 3pm they rang us to say that they would not make the time and would call us in a couple of hours to tell us if they could make it that day. There was no apology from the man I dealt with, when we asked to speak to a supervisor we were told he was on "vacation". I told them this was unacceptable, we had to move today and we needed it to be in the time because my husband had work in the evening. They then proceeded to hang up on me. I rang back again and the office staff member was rude, insulting and then said they could do nothing and hung up again. We had to ring round other movers to frantically book someone last minute and managed to book other movers at a higher price because of the lack of ability to change the time and day as we had to be out today. My husband also had to cancel his work, all this because of an unprofessional scam of a company. After my interaction I read similar reviews on Yelp of where these people have done the same thing, never turned up or damaged furniture. They need to be shut down.Desired Settlement: I would like a formal apology from the company for completely unprofessional service, rudeness and total failure to deliver what we booked them for.

I would also like them to compensate us for the extra costs last minute movers cost us (an estimate of an extra $100) and for the loss of work their failure to turn up caused my husband (another $100).