Lestat's Coffee House Reviews (1)
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Lestat's Coffee House Rating
Address: 3343 Adams Ave, San Diego, California, United States, 92116
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In regards to the California V.I.P cardWe had declined to be participate in the current and future V.I.Pcard program This was expressed to the owner of California V.I.Pcard, prior to the printing of their current leaflet The owner told me it would leave a blank area in leaflet and he
wanted to print it anywayI told him that we would not want that and it would not be honoredHe asked to talk further with me about itI told him that I would not change my mindWe have had issues with some of the V.I.Pcustomers cutting to the front of the line and wanting us to remove paying customers from the cafe because they had a V.I.Pcard and felt that although we were busy they should be guaranteed a table; that is the main reason we moved away from the programThe owner of the V.I.Pcard asked me to think about it and I told him that we would not continueHe continued to tell me that it would leave a blank spot in his leafletI suggested putting something else thereWe continue to receive V.I.P cards and have honored them for a few months until we had the same problem of unreasonable request to guarantee tables over other patrons at which time we stopped honoring the card as we did not approve of the add and were put into the leaflet with the owner knowing that we did not want to participateIt is a difficult situation and I understand the frustration of the customer and if they would like to send me an email directly I would be happy to speak with them about this matter my email is ***@lestats.com Perhaps I can find a solution for their problem as long as they don't expect us to allow them to cut in line or remove other patrons so they can have their table, I am sure I can find a reasonable solutionThanks- also I was unaware of a sticker in the window and will remove it promptly