We have contacted the customer on 8/and informed them that we will be sending them a return label to ship the item back Once we get the item back we are then going to issue the customer a full refund [redacted] wife has been in contact with our company via phone and [redacted] has been emailed to inform him of what we are doing for them
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I also would like to note on my complaint that they did not offer this resolution until we informed them that I will be filing a complaint with the Revdex.com
We have contacted the customer on 8/25 and informed them that we will be sending them a return label to ship the item back. Once we get the item back we are then going to issue the customer a full refund. [redacted] wife has been in contact with our company via phone and [redacted] has been...
emailed to inform him of what we are doing for them.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.
I also would like to note on my complaint that they did not offer this resolution until we informed them that I will be filing a complaint with the Revdex.com.
We have contacted the customer on 8/and informed them that we will be sending them a return label to ship the item back Once we get the item back we are then going to issue the customer a full refund [redacted] wife has been in contact with our company via phone and [redacted] has been emailed to inform him of what we are doing for them
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I also would like to note on my complaint that they did not offer this resolution until we informed them that I will be filing a complaint with the Revdex.com
We have contacted the customer on 8/25 and informed them that we will be sending them a return label to ship the item back. Once we get the item back we are then going to issue the customer a full refund. [redacted] wife has been in contact with our company via phone and [redacted] has been...
emailed to inform him of what we are doing for them.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.
I also would like to note on my complaint that they did not offer this resolution until we informed them that I will be filing a complaint with the Revdex.com.