Re: ID# ***Friday, July 08, 2016Dear Revdex.com Conciliation and Engagement,We received a letter requesting a response to a customer correspondence on Friday 7/1/(ID # ***) for customer *** *** of *** * *** *** *** *** *** ** ***.We completed wood laminate flooring
installation in January 2016, as stated by customerWe will rectify the issues in the letter to the Revdex.com and correct the problems by completing the following: glue down the transition piece in the office bedroom (1) room, and remove and reconnect transition piece in the “entry way by the bathroom”We did not remove any closet doors off its hinges in any room; we only removed lower tracks for closets in each roomWe will check all the tracks in each room and install any that may have been missedThese items listed will be corrected at no charge.We will contact customer *** *** by email and phone on Monday 7/11/2016, to set up an appointment within the next two weeks for these corrections.Once these issues are rectified, we will consider the Revdex.com letter responded and the matter completed and closed, and the services for *** *** are fully completed and AS IS from this point onWe are not liable for damages, disconnects, human and pet traffic, or natural wear and tear of products after installation services have completed and concluded.Should you have further questions or concerns, please don’t hesitate to reach us at ***.Sincerely,Phil H***Level Home Service, LLCAttachment/Enclosure: Revdex.com MAnderson.PDFCc: *** *** (l***t)
In response to the email.Their was no phone contact on 7/8 or 7/11. They never called me. As a result no appt was scheduled on 7/13.I was not in Arizona. Why would I schedule if I was in Kentucky.I still have not had a conversation with them. As a result the spot for 7/19 was never scheduled by me.I'm not home again . These. People must be dreaming and they are liars. Until they own up to what needs to be done and actually call me is yet to be seen. They just keep it going longer and longer. On Facebook it was mention Phil would not have time until August??Lesson on this one he should finish one job before starting the next one and quit lieing.
Re: ID# ***Friday, July 08, 2016Dear Revdex.com Conciliation and Engagement,We received a letter requesting a response to a customer correspondence on Friday 7/1/(ID # ***) for customer *** *** of *** * *** *** *** *** *** ** ***.We completed wood laminate flooring
installation in January 2016, as stated by customerWe will rectify the issues in the letter to the Revdex.com and correct the problems by completing the following: glue down the transition piece in the office bedroom (1) room, and remove and reconnect transition piece in the “entry way by the bathroom”We did not remove any closet doors off its hinges in any room; we only removed lower tracks for closets in each roomWe will check all the tracks in each room and install any that may have been missedThese items listed will be corrected at no charge.We will contact customer *** *** by email and phone on Monday 7/11/2016, to set up an appointment within the next two weeks for these corrections.Once these issues are rectified, we will consider the Revdex.com letter responded and the matter completed and closed, and the services for *** *** are fully completed and AS IS from this point onWe are not liable for damages, disconnects, human and pet traffic, or natural wear and tear of products after installation services have completed and concluded.Should you have further questions or concerns, please don’t hesitate to reach us at ***.Sincerely,Phil H***Level Home Service, LLCAttachment/Enclosure: Revdex.com MAnderson.PDFCc: *** *** (l***t)
In response to the email.Their was no phone contact on 7/8 or 7/11. They never called me. As a result no appt was scheduled on 7/13.I was not in Arizona. Why would I schedule if I was in Kentucky.I still have not had a conversation with them. As a result the spot for 7/19 was never scheduled by me.I'm not home again . These. People must be dreaming and they are liars. Until they own up to what needs to be done and actually call me is yet to be seen. They just keep it going longer and longer. On Facebook it was mention Phil would not have time until August??Lesson on this one he should finish one job before starting the next one and quit lieing.