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Levy Dermotology

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Levy Dermotology Reviews (1)

My wife went to this Dermatology doctor to have an issue looked at. when my wife checked out after the appointment, she was not asked to pay anything, the payment was done through the insurance company that she has at work. If there is a problem with the billing, shouldn't the company send a bill to its customer before sending it to collecting, which in turn can possibly affect their credit rating? I think that someone should address this poor business practice or at least let others know before going to this business that these people will not bill you and send you straight to collections. Its a easily payable $30 bill, which I will pay, but the simple fact is its very insulting and piss poor business practice.Product_Or_Service: n/aAccount_Number: [redacted]Desired SettlementAs I stated in the last question, I will be paying the amount owed, which if I was billed months ago, would have paid. I think that others should be informed before going to this place of this poor practice.Business Response I have been authorized by the owner of [redacted] Dermatology, PC to respond to this complaint. These are the facts: As is commonplace in medical practice, an insurance claim is filed with every insured patient we see. If the insurance does not cover the entire cost of the visit, the patient is billed through our in-house, internal billing department. This patient had a $30 balance that was not covered by the insurance company. The patient was sent a statement for the $30 balance on 12/4/2013 as is done routinely, and we never received payment. A second letter was sent on 1/27/14 (the letter Mr. [redacted] is referring to) from our internal collections team, NOT a collection agency. This bill was never sent "straight to collections". Furthermore, Mr. [redacted] stated he will pay this bill, but as of today he still has not paid his bill. Perhaps most importantly, no attempt was ever made by Mr. [redacted] to call our office to question his bill or address this issue. We assure you this would have easily and promptly solved this misunderstanding. Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Never received these letters that they say was sent.

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Description: Physicians & Surgeons-Dermatology

Address: 6254 Poplar Ave, Memphis, Tennessee, United States, 38119-4713

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