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Lewis & Clark Outdoors

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Review: On July 9, 2013 my [redacted] took delivery from UPS on a Winchester pre 64 Model 88 serial #[redacted] from Lewis & Clark Outdoors LLC,1227 E. Lee Hwy.,Chilhowie, VA. 24319. The rifle was shipped in a oversize cardboard box, with news papper for packing. Upon removing the rifle, [redacted] discovered damage to the rifle stock and no documentation with rifle from the seller so [redacted] could do a legal transfer. Rifle stock was broken on the right side behind the action assembly. The brake is 4" long and runs from the top of the neck to the middle of pistal grip. On the left side of this rifle their is a older fracture that when opend up you can plainly see seapage from material used to refinish this rifle. Seller described this rifle as being in great overall condition. In his own words rifle has no visible marks or scratches, and to his knowledge had never been refinished, and in a email he sent to me he said the rifle was a collectors and it's in excellent shape. In the shape this rifle was in, it shouldn't have been shipped across town, let along 4 states. I've Spoken to [redacted] twice of Lewis & Clark Outdoors, once 7/15/2013 and advised him that I had reported shipping damages to UPS for a insurance claim, and the last time was on July 22,2013 asking [redacted] if he had heard from UPS. He only said he would help and he wonted to speak to a friend that worked for UPS before making a decission. I've never made contact with Lewis & Clark Outdoors since. They Won"t return my phone Calls,nor will they return my emails.Desired Settlement: UPS hand deliverd insurance documents to Lewis & Clark Outdoors to fill out and return back to UPS for a insurance claims settlement on July 18, 2013. I found this out because a UPS rep. desided to help me after I explained my situation. This is August 19, 2013, and UPS claims dept. ph# ###-###-#### hasn't received anthing from Lewis & Clark Outdoors, and I havn't either.I think the Lewis & Clark Outdoors folks should do the honorable thing and take care of this complaint.

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Description: SPORTING GOODS-RETAIL

Address: 1227 E.Lee Hwy., Chilhowie, Virginia, United States, 24319

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