Once again I am sorry for the mistake that was made. We did not realize the mistake until the sale was reported to Chrysler. The sale has been reversed and you should not be receiving any more emails. In regards to your insurance, what we did was not illegal. We offer the convenience of us transferring coverage to the new car you purchased. If it was illegal the insurance company would not have allowed us to do it. I again apologize for any inconvenience to you. We did not try keep your deposit either. [redacted]
Complaint: [redacted]
I am rejecting this response because:Still did not receive my letter of guarantee letter for repair work.
Sincerely,
[redacted]
Once again I am sorry for the mistake that was made. We did not realize the mistake until the sale was reported to Chrysler. The sale has been reversed and you should not be receiving any more emails. In regards to your insurance, what we did was not illegal. We offer the convenience of us transferring coverage to the new car you purchased. If it was illegal the insurance company would not have allowed us to do it. I again apologize for any inconvenience to you. We did not try keep your deposit either. [redacted]